Careers

Administrative Assistant

• Handling the reception of the Company's building
• Registering and accompanying all visitors and suppliers.
• Handling all incoming calls and directing them accordingly.
• Responsible for incoming mail and mail distribution.
• Preparation of meeting rooms with refreshments etc. for meetings.
• Stock taking and ordering of groceries, toiletries, stationary etc.
• Ordering birthday cakes, promotion cupcakes, branded chocolates & flowers.
• Booking courier transfers as required
• Taxi bookings.
• Dealing with incoming post and legal documentation, scanning and taking post to relevant department
• Booking employee eye checks.
• Weekly submission of cleaners’ schedule.
• Coordinating deliveries of new employee welcome packages.
• Assisting the HR & Operations team as required.
• Perform any other duties as may be assigned from time to time by the Company.

Requirements

·      Must be fluent in English, both written and verbal.

·      Fluency in the Maltese language is considered an advantage along with any other additional language skills.

·      Previous experience working within an office/ admin environment – big advantage.

·      Computer skills (Microsoft package).

·      Complete discretion and trustworthiness.

·      Strong organizational and reporting skills.

·      Excellent communication and interpersonal skills.

·      Highly motivated, energetic & shows initiative.                

·      Ability to prioritise workload and work under pressure.

·      Proactive & hands-on

·      Able to work independently.

·      Minimum of O Level standard in English & Mathematics.

What will Aspire Global give to you?

• In-depth initial training so you can hit the ground running with confidence.
• Cool offices based in the most popular location on the island – central Sliema.
• Career progression opportunities – 47% of our employees have been internally promoted!
• Amazing colleagues - we are 1 big happy family from top to bottom!
• 24 vacation days.
• Monthly happy hour!
• Develop your sporting abilities by joining our company football team.
• Weekly classes offered at one of the best fitness clubs on the island.
• Private health insurance.
• Free eye testing.
• Anniversary rewards.
• An opportunity to grow professionally within one of the biggest iGaming companies in the world.

HR Director

• Guide the company management by providing human resources direction, advice and counsel
• Ability to coach and mentor team members through the process of understanding the needs and responsibilities of human resources within a large multi-national organization
• Ability to work closely with international counterparts to limit workplace issues due to the multicultural nature of our business
• Liaising with the senior management team to make decisions for operational activities and set strategic goals
• Planning and monitoring the day-to-day running of business to ensure smooth progress
•  Managing staff from different locations
• Developing and implementing human resources and remuneration policies
• Supporting strategic objectives
• Hiring staff and negotiating employment agreements
• Ensuring compliance with laws and regulations
• Managing staff wellness and performance reviews
• Motivating and supporting current staff including retention and loyalty plans
• Handling employee benefits
• Responsibility for all aspects of Employer Branding
• Managing the company’s headcount budget and global recruitment processes
• Designing and directing training programs
• Managing the day-to-day operations of HR staff and the global offices

• 6 years of experience in HR – A must
• 2-3 years’ experience as Head of HR/HR director in similar companies. Gaming is an advantage
• Relevant Bachelor’s degree required; Masters preferred
• Solid, proven experience in Operations and HR in a multi-cultural environment
• Excellent communication skills
• Highly organized
• Superior interpersonal skills
• Detail-oriented
• Good problem-solving skills
• Budget management experience
• Strong people skills
• Knowledge of labour laws and regulations
• Computer literacy

Junior Recruiter

• Posting of job openings: posting clear, up-to-date, and relevant job openings on employment websites and advertising platforms.
• Headhunting and actively sourcing candidates.
• Screening of candidates and scheduling interviews.
• Running background checks on potential employees and negotiating job offers.
• Handling new hires’ onboarding process.
• Working on internal recruitment.
• Maintaining relationships with businesses and potential hires.
• Ensuring all screening, hiring, and selection is done in accordance with employment laws and regulations.

• 6 - 12 months experience within recruitment – a must.
• Recruitment experience within iGaming – advantage.
• People’s person and has no trouble communicating with others in a friendly but professional manner.
• You are extremely organised and meticulous.
• You possess strong interpersonal skills.
• You know how to prioritize tasks and handle your time effectively.
• Computer proficiency.
• Fluent in the English language (written and spoken) any other languages will be considered a plus.

What will Aspire Global give to you?

• In-depth initial training so you can hit the ground running with confidence
• Cool offices based in the most popular location on the island – central Sliema
• Career progression opportunities – 47% of our employees have been internally promoted!
• Amazing colleagues - we are 1 big happy family from top to bottom!
• 24 vacation days
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Analytics & Insights Team Lead

• Lead the Analytics & Insights team to deliver reports, monitor KPIs and analyse drivers of change together with the business owners spanning Customer, Commercial, Operations, Gaming & Finance.
• Work with business units to redefine measurable KPIs to help in establishing targets and measure against them.
• Conduct regular and ad hoc analysis using a variety of statistical techniques, providing insights into success factors such as customer acquisition, cross-sell, churn/retention, ROI.
• Create high-impact and visually appealing dashboards to elevate data and improve organisational visibility into performance.
• Support the business leads and other stakeholders within the group and subsidiaries with analytics and insights.
• Coordinate with other Product & Technology teams to ensure all platforms collect and provide appropriate data for analysis.
• Collaborate with Business Intelligence to automate repeatable analysis into dashboards and deliverable reports/alerts.
• Liaise with Data Engineering to ensure centralised collection of data from existing platforms, and identification of external sources to enrich.

• 3+ years of experience in a similar role within the iGaming industry
• Degree in Computer Science, Mathematics, Statistics or equivalent
• Passionate about data and on the lookout for opportunities to optimise
• Ability to comprehend business background and translate into measurable metrics
• Meaningful communicator - a storyteller who can deliver the right analytics for the target audience
• Prior exposure to customer behavior analysis

Skills

• Comfortable with the analysis of large datasets
• Understanding of Statistical Concepts (linear & logistic regression, cluster & cohort analysis)
• Proficient in using Advanced SQL and Excel
• Exposure to BI tools such as Power BI, Qlik or Tableau preferable
• Fluency in spoken & written English is essential
• Knowledge of Python or R desirable

BI Specialist

• Collaborating with the other Data & Analytics teams to perform analysis of source systems and business process data in order to model that data in Power BI
• Designing, developing, and testing Power BI to expose data from the Data Lake and alternative sources
• Testing & QA of reports, dashboards and apps to meet requirements
• Creating and maintaining documentation relating to the BI development & stack
• Conducting optimisation and fine tuning to ensure that the Power BI platform continues to run and operate in the most efficient manner
• Performing Power BI system administration and testing of releases and patches
• Working directly with Product & Business teams to define and prototype Power BI dashboards, reports and apps
• Liaising with the support functions to monitor and maintain all components that make up the BI stack
• Designing, creating, and tuning the Analytical Data Warehouse to support logical and dimensional models
• Raising awareness with stakeholders regarding the benefits of BI whilst promoting the BI usage to the relevant departments
• Researching and developing new data analysis and visualisation techniques to augment the dashboarding and reporting platforms

• Excellent verbal and written communication skills in English
• At least 2 years’ proven experience developing BI solutions, ideally in the iGaming space
• Understanding of data wrangling to support data quality, cleansing and transformation
• Ability to write complex yet efficient queries and stored procedures
• Experience in end-to-end implementation of Business Intelligence (BI) projects, especially in scorecards, KPIs, reports & dashboards
• Previous experience with Power BI will be considered an asset – experience with Tableau/QlikView/QlikSense and similar welcome
• Proficiency in Atlassian products and/or Monday.com is a plus
• Experience working in an agile/scrum environment
• Knowledge of Python or R desirable
• Exposure to dbt will be considered an asset

Assistant Controller

What You'll Do:

-Assist in the monthly and quarterly closing process, including preparing working papers, calculating accruals, preparing reporting packages, and performing analytical procedures.

-Support bookkeepers by advising them on accounting matters and monitoring the accounts’ journal entries to ensure accuracy of the ledger.

-Assisting in the preparation of tax reports and statutory financial statements.

-Providing ad-hoc analytical specific & detailed analyses on request

-Work with the Company's external auditors on quarterly reviews and annual audits.

-Reviewing and approving payments to business partners

-Providing financial support to account managers

-Participate in SOX implementation process and ensure testing results are properly managed and documented.

-Big 5 experience - must.

-CPA with 1-2 years of experience after internship.

-Excellent English (writing and speaking) - must

-Fast learner

-Strong teamwork

-High communicative and interpersonal skills

-Highly skilled with Excel

-Ability to work under pressure and on multiple tasks

-Detail-oriented with superior analytical and problem-solving skills

-Outstanding interpersonal and communication skills

English Customer Support Agent

• Delivering a high level of service ensuring player satisfaction, and handling of all general enquiries.
• Natural communicator through email, online chats with the occasional outbound phone call.
• Aspire Global employees are adequately trained in Responsible Gambling in order to protect customers from harm following the relevant licensing objectives.

What will you be doing day to day?

• Providing our customers with the best level of service.
• Taking on board feedback, learning, and constantly enhancing your already incredible skills.
• Working independently and being trusted to make decisions to improve player satisfaction and team results whilst maintaining a strong focus on player protection & responsible gaming.
• Be an amazing team player every day.
• Just simply be unstoppable!

• You are awesome in English, both written and spoken.
• You thrive at multi-tasking.
• Master new skills quickly.
• A super positive attitude.
• Flexible to change in an ever growing / dynamic environment.
• A keen eye for detail.
• Strong communicator as well as instinctive solution provider (moved from what will you be doing day to day).
• You have experience and a passion in dealing with customers.

What will Aspire Global give to you?

• Initial in-depth training so you can hit the ground running with confidence.
• Cool offices based in the most popular location on the island – central Sliema.
• Career progression opportunities – 47% of our employees have been internally promoted!
• Amazing colleagues - we are 1 big happy family from top to bottom!
• 27 vacation days.
• Monthly happy hour! Time to have a bite to eat with your colleagues.
• Develop your sporting abilities by joining our company football team.
• Weekly classes offered at one of the best fitness clubs on the island.
• Private health insurance.
• Free eye testing.
• Anniversary rewards.
• Generous performance-based prizes to reward outstanding achievements within the customer service department.
• An opportunity to grow professionally within one of the biggest iGaming companies in the world.

English Customer Support Agent - Night Shift

• Delivering a high level of service ensuring player satisfaction, and handling of all general enquiries.
• Natural communicator through email, online chats with the occasional outbound phone call.
• Aspire Global employees are adequately trained in Responsible Gambling in order to protect customers from harm following the relevant licensing objectives.
• Working Hours – 11pm – 8am including weekends & public holidays

What will you be doing day to day?

• Providing our customers with the best level of service.
• Taking on board feedback, learning, and constantly enhancing your already incredible skills.
• Working independently and being trusted to make decisions to improve player satisfaction and team results whilst maintaining a strong focus on player protection & responsible gaming.
• Be an amazing team player every day.
• Just simply be unstoppable!

• You are awesome in English, both written and spoken.
• You thrive at multi-tasking.
• Master new skills quickly.
• A super positive attitude.
• Flexible to change in an ever growing / dynamic environment.
• A keen eye for detail.
• Strong communicator as well as instinctive solution provider (moved from what will you be doing day to day).
• You have experience and a passion in dealing with customers.

What will Aspire Global give to you?

• Initial in-depth training so you can hit the ground running with confidence.
• Cool offices based in the most popular location on the island – central Sliema.
• Career progression opportunities – 47% of our employees have been internally promoted!
• Amazing colleagues - we are 1 big happy family from top to bottom!
• 24 vacation days.
• Monthly happy hour! Time to have a bite to eat with your colleagues.
• Develop your sporting abilities by joining our company football team.
• Weekly classes offered at one of the best fitness clubs on the island.
• Private health insurance.
• Free eye testing.
• Anniversary rewards.
• Generous performance-based prizes to reward outstanding achievements within the customer service department.
• An opportunity to grow professionally within one of the biggest iGaming companies in the world.

Finnish Customer Support Agent

• You are awesome in Finnish, both written and spoken (and pretty good in English too).
• You thrive at multi-tasking.
• Master new skills quickly.
• A super positive attitude.
• Flexible to change in an ever growing / dynamic environment.
• A keen eye for detail.
• Strong communicator as well as instinctive solution provider (moved from what will you be doing day to day).
• You have experience and a passion in dealing with customers.

What will Aspire Global give to you?

• Initial in-depth training so you can hit the ground running with confidence.
• Cool offices based in the most popular location on the island – central Sliema.
• Career progression opportunities – 47% of our employees have been internally promoted!
• Amazing colleagues - we are 1 big happy family from top to bottom!
• 27 vacation days.
• Monthly happy hour! Time to have a bite to eat with your colleagues.
• Develop your sporting abilities by joining our company football team.
• Weekly classes offered at one of the best fitness clubs on the island.
• Private health insurance.
• Free eye testing.
• Anniversary rewards.
• Generous performance-based prizes to reward outstanding achievements within the customer service department.
• An opportunity to grow professionally within one of the biggest iGaming companies in the world.

Finnish Customer Support Agent

• You are awesome in Finnish, both written and spoken (and pretty good in English too).
• You thrive at multi-tasking.
• Master new skills quickly.
• A super positive attitude.
• Flexible to change in an ever growing / dynamic environment.
• A keen eye for detail.
• Strong communicator as well as instinctive solution provider (moved from what will you be doing day to day).
• You have experience and a passion in dealing with customers.

What will Aspire Global give to you?

• Initial in-depth training so you can hit the ground running with confidence.
• Cool offices based in the most popular location on the island – central Sliema.
• Career progression opportunities – 47% of our employees have been internally promoted!
• Amazing colleagues - we are 1 big happy family from top to bottom!
• 27 vacation days.
• Monthly happy hour! Time to have a bite to eat with your colleagues.
• Develop your sporting abilities by joining our company football team.
• Weekly classes offered at one of the best fitness clubs on the island.
• Private health insurance.
• Free eye testing.
• Anniversary rewards.
• Generous performance-based prizes to reward outstanding achievements within the customer service department.
• An opportunity to grow professionally within one of the biggest iGaming companies in the world.

German Customer Support Agent

• Delivering a high level of service ensuring player satisfaction, and handling of all general enquiries.
• Natural communicator through email, online chats with the occasional outbound phone call.
• Aspire Global employees are adequately trained in Responsible Gambling in order to protect customers from harm following the relevant licensing objectives.

What will you be doing day to day?

• Providing our customers with the best level of service.
• Taking on board feedback, learning, and constantly enhancing your already incredible skills.
• Working independently and being trusted to make decisions to improve player satisfaction and team results whilst maintaining a strong focus on player protection & responsible gaming.
• Be an amazing team player every day.
• Just simply be unstoppable!

• You are awesome in German, both written and spoken (and pretty good in English too).
• You thrive at multi-tasking.
• Master new skills quickly.
• A super positive attitude.
• Flexible to change in an ever growing / dynamic environment.
• A keen eye for detail.
• Strong communicator as well as instinctive solution provider (moved from what will you be doing day to day).
• You have experience and a passion in dealing with customers.

What will Aspire Global give to you?

• Initial in-depth training so you can hit the ground running with confidence.
• Cool offices based in the most popular location on the island – central Sliema.
• Career progression opportunities – 47% of our employees have been internally promoted!
• Amazing colleagues - we are 1 big happy family from top to bottom!
• 27 vacation days.
• Monthly happy hour! Time to have a bite to eat with your colleagues.
• Develop your sporting abilities by joining our company football team.
• Weekly classes offered at one of the best fitness clubs on the island.
• Private health insurance.
• Free eye testing.
• Anniversary rewards.
• Generous performance-based prizes to reward outstanding achievements within the customer service department.
• An opportunity to grow professionally within one of the biggest iGaming companies in the world.

Junior Gaming Manager

• Responsible for the casino games portfolio to our new onboarding platform partners.
• Liaise with game providers and internal teams to ready brands with all content needed for brand launches.
• Identify gaps and opportunities in our games portfolio to better understand our needs and to compete in existing and new markets.
• Assist and ensure smooth process for any casino queries from our B2B department.
• Ensure delivery is in line with the game release plan and gaming provider roadmap to all our partners.
• Oversee and optimize game positioning for better localization and cost effectiveness.
• Ensure regulatory compliance by keeping informed with any regulatory requirements on games and any game feature restrictions per market.
• Assist with building and maintaining the Company’s game portfolio across all brands and ensure it is up to date.
• Assist in new market entries by providing the necessary information as required by compliance and other teams as needed.
• Execute any other ad hoc Casino related tasks to ensure the best gaming experience for our players

• Experience working at the iGaming industry, with knowledge on casino games and bingo
• You can communicate effectively with a high level of spoken and written English.
• Able to work in a fast-paced environment while maintaining a strong eye for detail.
• You are a team player but can also work independently when required.
• High organizational skills and a forward-thinking mindset.

Marketing Manager

• Together with the Head of Marketing, build and execute the company's marketing strategy
• Executing the company’s Brand & Advertising, Social Media, Employer Branding plans
• Planning and executing industry-specific events, conferences, and exhibitions
• Collaborating with the PR agency to successfully carry out the company’s online PR strategy
• Planning, implementing, monitoring, and optimising B2B PPC campaigns & sponsored content
• Assist with planning and organizing internal events and sustainability initiatives
•  Leading the execution of marketing programs from start to finish, driving collaboration with the stakeholders and following the internal processes
• Implementing and tracking the effectiveness of dedicated marketing campaigns
• Developing and managing partner communication materials
• Negotiating and liaising with third-party marketing agencies
• Writing and delivering content and social media plans as needed 

Knowledge & Experience:

•  2+ years of proven track record as Marketing Manager – a must
•  Experience in iGaming industry (B2B) – a must
•  Superb project management skills
• Strong organizational skills
• Strong attention to detail
• Strong copywriting skills
•  Creativity
• Fluent English
• Excellent Word, Power Point and Excel skills

What will Aspire Global give to you?

•  Cool offices based in the most popular location on the island – central Sliema
•  Amazing colleagues - we are one big happy family from top to bottom!
•  Weekday Breakfast!
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues 
•  Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
•  Private health insurance
• Career progression opportunities – 47% of our employees have been internally promoted!
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Product Marketing Manager

• Create demand for products through effective messaging and marketing tactics.
• Work closely with Product Managers to outline the product positioning and compelling value propositions.
• Work closely with the Head of Marketing to create engaging product marketing campaigns and identify best marketing channels.
• Support the sales team with outstanding product presentations, videos and other sales collateral.
• Work closely with Customer Success Managers to obtain insights and conduct research in the performance of current products.
• Conduct general target markets research and competitive analysis in order to identify new opportunities of growth and go-to-market product strategies.
• Collaborating and working alongside several different stakeholders within the Company.

• 3+ years of proven product marketing experience
• Previous experience within iGaming B2B online software suppliers – advantage
• BA/BSc. in Marketing or equivalent – advantage.
• In-depth understanding of the iGaming industry and iGaming software solutions
• Demonstrated success in positioning and launching differentiated products that meet business objectives
• Excellent time management and problem-solving skills.
• Ability to work on a tight deadline and under pressure.
• Excellent communication and teamwork skills
• Superb project management skills
• Strong organizational skills
• Ability to draft compelling copy
• Fluent English level
• Excellent Power Point and Excel skills

• Initial in-depth training so you can hit the ground running with confidence
• Cool offices based in the most popular location on the island – central Sliema
• Career progression opportunities – 47% of our employees have been internally promoted!
• Amazing colleagues - we are 1 big happy family from top to bottom!
• 24 vacation days
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Middle Manual QA Engineer

• Participating in requirements analysis and review;

• Functional and regression tests design and execution;

• Collaborating with the development team, QAs, and team management;

• Creating testing documentation: test cases, checklists;

• Managing defects: investigating, reporting, and tracking them to resolution.

• At least 2 years of real working experience in testing web applications and Client/Server applications;

• Familiar with REST, SOAP API;

• Familiar with Postman, SOAP UI, Fiddler tools;

• Experience in writing test documents (STD) — a must;

• Experience in creating SQL queries;

• English level — Upper-intermediate;

• Strong technical skills, ability to deep dive into complex problems & find their root cause;

• Hard-worker, proactive, responsible, detail-oriented, initiator, excellent learning abilities, great communication, and interpersonal skills.

• High-level compensation and regular performance-based salary and career development reviews;

• PE accounting and support;

• Working in a comfortably located office;

• Medical insurance (health), employee assistance program;

• Paid vacation, holidays and sick leaves;

• Sport compensation;

• English classes with native speakers, training, conferences participation;

• Referral program;

• Team buildings, corporate events.

Ops and IT Director (Relocation to Malta)

• End to end ownership on all Ops and IT teams

• Manage the DevOps processes at the company level

• End to end ownership on the company IT budget

• Maintain open and frequent communication with the customers

• Manage the DevOps/IT staff by recruiting, training, and coaching employees, communicating job expectations, and appraising their performance

• Manage and maintain ITIL principles in Service-Ops & NOC entities

• Keep up to date with the company’s tech development and product roadmap

• Meet agreed to SLA levels per customer

• End to end ownership on all Prod and non-Prod environments

• Interface with various departments in the company including Products, Projects, and more.

* 5+ years of DevOps/Ops management — Must 

* 5+ years of NOC and high tier Support management — Must

* Proven experience in leading and managing large IT projects and rolling out IT infrastructures across various technologies — Must

* Proven experience in handling hybrid (on-prem plus public cloud) based infrastructure– Must

* Proven experience in handling IT budget (both Capex and Opex)

* Proven experience in handling security/infrastructural/operational audits (e.g. ISO27001)

* Proven experience in handling external vendors (evaluation and negotiation)

* Knowledge of ITIL practices for Service/Asset/Change management

* Bachelor’s technical degree (or similar) — Must

* Proven experience in building and implementing DevOps/Ops roadmaps and strategies

* Excellent organizational and leadership skills

* Excellent English — verbal and written.

Production System Administrator

• Administering of web platform production environment

• Maintain support of IT infrastructure.

• At least 2 years’ experience as a system administrator in Microsoft environments

• Ability to be on Call 24/7 only for critical issues (one week a month)

• At least 1-year experience (deep knowledge) with 3 or more of the following subjects:

Microsoft servers administration (2008-2016)

Web servers (IIS is an advantage)

Blade Systems (UCS)

Storages Systems (3PAR)

Virtualization (VMWare)

Scripting languages (Powershell, Bash)

• Fast & self-learner, hardworking, team player, organized, responsible, dynamic and motivated

• Fluent English.

QA Engineer

• Participating in requirements analysis and review;

• Functional and regression tests design and execution;

• Collaborating with the development team, QAs, and team management;

• Creating testing documentation: test cases, checklists;

• Managing defects: investigating, reporting, and tracking them to resolution;

• Creating UI and API automation tests.

• At least 2 years of real working experience in testing web applications and Client/Server applications;

• Familiar with REST, SOAP API;

• Familiar with Postman, SOAP UI, Fiddler tools;

• Experience in writing test documents (STD) — a must;

• Experience in creating SQL queries;

• Experience with Selenium and Java programming language will be a big plus;

• Familiarity with Fuzz testing and automation of security testing will be a plus;

• English level — Upper-intermediate;

• Strong technical skills, ability to deep dive into complex problems & find their root cause;

• Hard-worker, proactive, responsible, detail-oriented, initiator, excellent learning abilities, great communication, and interpersonal skills.

Service Operations Engineer(L3 Support)

·        Research and report issues found on the production environments (High Priority Issues)

·        Provide Tier 3/4 services for support center and third-party integrators

·        Monitor, and be responsible for the progress of all issues/bugs reported

·        Interact with various Departments, R&D, and Customer Support groups to address product issues in complex environments

·        Maintain good internal and external customer communication, provide a high level of support and minimize escalations to R&D

·        Prioritize daily missions/tickets and manage critical escalations.

·        Strong understanding of web and web-related technologies and Client/Server applications — Must

·        2-3 years’ experience in manual web testing or 3rd/4th level support position — An advantage

·        Bachelor’s degree in Computer Science / Software Engineering (or similar)

·        Experience with Web debugging tools — An advantage

·        Previous experience in SQL

·        24/7 availability in case of critical issues (on call duty)

·        Strong troubleshooting and problem solving skills

·        Upper-Intermediate English

·        Service Oriented and good communication and interpersonal skills

·        Hard working, responsible, meticulous, detail-oriented, independent.

Regulation Manager

·        Review the marketing material of both B2B and B2C and provide relevant feedback including review of the sites on an ongoing basis

·        Assist in the Regulation and Compliance Department

·        Build relationship with regulators

·        Handle license applications - New, renew, changes

·        Monitoring changes of regulatory environment

·        Provide guidelines and work with the Compliance Manager on operation processes to support the regulation and changes and mitigate risks

·        Work with Product on required changes in the product to support new regulations and new guidelines and technical standards

·        Handle regulatory certification and audits projects

·        A relevant University degree would be considered as a strong asset (ideally in either Law, Banking & Finance, Accounting & Finance, Economics)

·        Familiarity with the US market is an advantage

·        At least one year's experience in a legal and compliance environment would be considered an asset

·        Proven previous experience in the online gaming industry

·        You have a keen interest in compliance and regulatory work paired with the ability to work within a dynamic and fast environment

·        English at mother tongue level– written and spoken – must

·        Highly motivated, energetic, result oriented person, great communication skills, responsible and good organizational skills

·        Working hours may change

Sportsbook CRM Manager

• Planning and delivering CRM strategies across the brand, encouraging customer retention and customer loyalty within the Brazilian Market.
• Responsible for optimizing cooperation between Marketing and CRM teams to create the best offers and campaigns for our sports customers suitable for local markets
• Responsible for the brazilian sportsbook sites being updated and maintained through all channels
•  Responsible for day-to-day operation of the brazilian sportsbook market
• Responsible for competitive bonus and incentive set-ups and monitoring their success towards customers
• Responsible for end-to-end monitoring of campaign execution & performance.
• Proactively look for Ad-Hoc sports campaign opportunities that help maximize the customer experience based on near real-time changes in customer situations across different markets/brands
• Monitoring and reporting on competitor behaviour in the Brazilian market in order to help stimulate and improve our own product and campaigns
• Assist in evaluating and improve new Sportsbook Product functionality and features
• Assist with promotional content, banner planning, newsletter and other promotional material
• Provide leadership and guidance throughout Aspire Global in terms of best practices and being data driven around our Sportsbook campaigns, marketing and product offer
• Proactively suggest new investigations and analysis to drive growth and optimization of campaigns, marketing and the Sportsbook product
• Assist in improving our ability to target correct segments of clients with all campaigns in order to maximize profitability in a data driven manner
• Involvement in creating relevant marketing concepts and execute effective marketing campaigns to enhance the customer experience, maximize activity, to generate return on investment and increase customer lifetime value.

• Deep understanding of Sportsbook product and Bet Patterns and a passion for and knowledge of Sports (A must)
• Experience with implementing and tracking campaign metrics across multiple channels, including email, direct mail, SMS, Push (A must)
• Excellent project management, time management and problem-solving skills
• BA/BSc. in industrial engineering or equivalent- Advantage
• Good working knowledge of HTML
• Proficient user of Excel
• Ability to work on a tight deadline and under pressure
• Strong initiative
• Excellent written and verbal Brazilian-Portuguese and English level,
• You are responsible, detail oriented, well organized, independent and a great team player!