Careers

German Customer Support Agent

Main Responsibilities 

• Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
• Create added value by identifying and maximizing sales opportunities
• Natural communicator through Email, Online Chats & Telephone

What will you be doing day to day?

• Making all our players happy in a fast paced environment
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
• Working independently and being trusted to make decisions to improve player satisfaction and team results
• Be an amazing team player every day
• Just simply be unstoppable!

What are your skills? 

• You are awesome in German, both written and spoken (and pretty good in English too)
• You have experience and a passion in dealing with customers
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude
• Expert coffee maker (tea making is also considered an asset) 🙂

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues- we are 1 big happy family from top to bottom!
• Weekday Breakfast!
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• 3 weeks in-depth initial training so you can hit the ground running with confidence
• Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Finnish Customer Support Agent

Main Responsibilities

• Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
• Create added value by identifying and maximizing sales opportunities
• Natural communicator through Email, Online Chats & Telephone

What will you be doing day to day?

• Making all our players happy in a fast paced environment
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
• Working independently and being trusted to make decisions to improve player satisfaction and team results
• Be an amazing team player every day
• Just simply be unstoppable!

What are your skills?

• You are awesome in Finnish ( and pretty good in English too!)
• You have experience and a passion in dealing with customers
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude
• Expert coffee maker (tea making is also considered an asset) 🙂

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues- we are 1 big happy family from top to bottom!
• Weekday Breakfast!
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• 3 weeks in-depth initial training so you can hit the ground running with confidence
• Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Swedish Customer Support Agent

Main Responsibilities

• Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
• Create added value by identifying and maximizing sales opportunities
• Natural communicator through Email, Online Chats & Telephone

What will you be doing day to day?

• Making all our players happy in a fast paced environment
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
• Working independently and being trusted to make decisions to improve player satisfaction and team results
• Be an amazing team player every day
• Just simply be unstoppable!

What are your skills?

• You are awesome in Swedish ( and pretty good in English too!)
• You have experience and a passion in dealing with customers
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude
• Expert coffee maker (tea making is also considered an asset) 🙂

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues- we are 1 big happy family from top to bottom!
• Weekday Breakfast!
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• 3 weeks in-depth initial training so you can hit the ground running with confidence
• Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Danish Customer Support Agent

Main Responsibilities

• Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
• Create added value by identifying and maximizing sales opportunities
• Natural communicator through Email, Online Chats & Telephone

What will you be doing day to day?

• Making all our players happy in a fast paced environment
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
• Working independently and being trusted to make decisions to improve player satisfaction and team results
• Be an amazing team player every day
• Just simply be unstoppable!

What are your skills?

• You are awesome in Danish ( and pretty good in English too!)
• You have experience and a passion in dealing with customers
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude
• Expert coffee maker (tea making is also considered an asset) 🙂

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues- we are 1 big happy family from top to bottom!
• Weekday Breakfast!
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• 3 weeks in-depth initial training so you can hit the ground running with confidence
• Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Office Clerk

Responsibilities:

• Assisting the operations team manager with assigned tasks such as reporting or creating calling lists for the telemarketing teams
• Updating and improving internal files
• Improve call center efficiency and protocols

Requirements

• Good level of Excel
• Strong analytical and problem solving abilities
• Highly Organized
• Strong eye for detail
• Ability to work independently
• Native / Fluent in the English Language
• Strong team player, excellent interpersonal skills, self-motivated

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues – we are 1 big happy family from top to bottom!
• Weekday breakfast!
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Chief Human Resources Officer

Duties and Responsibilities:

• Guide the company management by providing human resources direction, advice and counsel
• Ability to coach and mentor team members through the process of understanding the needs and responsibilities of human resources within a large multi-national organization
• Ability to work closely with international counterparts to limit workplace issues due to the multicultural nature of our business
• Liaising with superiors to make decisions for operational activities and set strategic goals
• Planning and monitoring the day-to-day running of business to ensure smooth progress
• Managing staff from different locations

Requirements and Qualifications:

• Relevant Bachelor’s degree required, Masters’ preferred
• Solid, proven experience in Operations and HR in a multi-cultural environment
• Multi-lingual candidate preferred, (Hebrew, English, European language)

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues – we are 1 big happy family from top to bottom!
• Daily breakfast!
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Junior Recruiter

Responsibilities:

• Posting of Job Openings: Responsible for the hiring process – posting clear, up-to-date, and relevant job openings on employment websites
• Screening of Job Candidates
• Run Background Checks on Potential Employees
• Set Up Interviews
• Maintain Relationships with Businesses and Potential Hires

Requirements

• People person and has no trouble communicating with others in a friendly but professional manner
• You possess strong interpersonal skills
• You know how to prioritize tasks and handle your time effectively
• Human Resources Experience (advantage)
• Computer proficiency
• Organization skills
• Interpersonal skills
• Fluent in the English Language (Written and Spoken)

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues – we are 1 big happy family from top to bottom!
• 26 vacation days
• Daily breakfast!
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

English Content Writer

Responsibilities:

• Creating branded content for all ENG online marketing materials (reviews, PRs, SEO articles, mailers, landing pages, banners etc.)
• Creating and writing branded Facebook posts
• QA of text and graphics

Requirements:

• 1 year experience as a Content Writer
• Native British Speaker
• Excellent interpersonal skills and friendly attitude
• Ability to play with words and create marketing magic
• Experience in the gaming industry- advantage
• Experience writing according to set brand guidelines- advantage
• Creative thinker

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues – we are 1 big happy family from top to bottom!
• Daily Breakfast
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Media Buyer Account Manager

Responsibilities:

• Working with publishers
• Negotiating media buying campaigns
• Recruiting new media partners
• Managing and optimizing campaigns
• Managing a monthly budget

Requirements:

• Excellent verbal and written communication skills in English
• At least 1 year of prior experience in media buying – a must
• BA in Economics/Business administration/management (or similar) – a must
• Good knowledge of Excel
• Good analytical skills
• Good negotiation skills
• Good human relation skills
• Highly motivated, energetic, result oriented person

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues – we are 1 big happy family from top to bottom!
• Daily Breakfast
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

B2B Account Manager

Responsibilities:

• Act as a focal point inside the company for our B2B partners
• Supporting and service them with their queries in order to assist them to grow the business

Requirements:

• At least 4 years as customer service representative or 2 years as team leader for support agents
• Excellent English level (written and spoken) – A must
• Previous experience in an Internet company
• Experience in the Online Gaming – an advantage
• Familiar with Microsoft Office (namely Word, Excel, PowerPoint)
• Strong team player, excellent interpersonal skills, self-motivated, detail oriented
• Ability to travel abroad

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues – we are 1 big happy family from top to bottom!
• Daily breakfast!
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

German Content Writer

Responsibilities:

• Creating branded content for all German online marketing materials (reviews, PRs, SEO articles, mailers, landing pages, banners etc.)
• Creating and writing branded Facebook posts
• QA of text and graphics

Requirements: 

• At least 1 year of experience as a Content Writer within the online casino industry – a must
• Native German speaker
• A degree in Journalism/Literature or other related field
• Excellent interpersonal skills and friendly attitude
• Ability to play with words and create marketing magic
• Experience writing according to set brand guidelines – advantage
• Creative thinker

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues – we are 1 big happy family from top to bottom!
• Daily Breakfast
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Junior Project Manager (Temp position)- 1044

Responsibilities:
· Full responsibility on the marketing projects , from project requirement request to delivery.
· Understanding of the customer requirements and translating them to detailed tasks requests.
· Define the project work plan
· Matrix management
· Controlling and Monitoring projects’ progress 
· Working closely with all different company departments: Product, Marketing, Design, Translators etc.

Requirements:
· Bachelor Degree in Industrial Engineering- a must!
· Project management experience- A big advantage
· Experience with TFS system- An advantage
· Fluent English (written and spoken)
· Knowledge and experience in Microsoft Office tools
· Well organized, a pedant, ability to dive into the details, ability to keep track of multiple projects and risks to the project
· Excellent communication and interpersonal skills
· Self-motivated, High level of independence , initiator, charismatic, service oriented, energetic, dedicated worker with an ability to see the big picture 

Chief Product Officer

Responsibilities:

• Key member of the executive team setting Aspire Global’s strategy
• Responsible for Aspire Global’s products and the division’s business results
• Leading Aspire Global’s product strategy & developing the product’s roadmap
• Direct assessment of market competition by comparing Aspire Global’s product to competitors’ products
• Identifying product gaps, generating new ideas that will grow market share, seeking validation of product requirements and leading product development.
• Scoping and prioritizing product management activities based on business and customer impact.
• Strong management and leadership skills to inspire, motivate and grow teams

Requirements: 

• At least 5 years of experience as CPO or  similar leadership role in an online company
• At least 8 years of experience in internet product management (including writing feature and requirements documents)
• Deep understanding of user interface (UI) and product trends both mobile and web platform
• Business and marketing orientation from a global company
• English at mother tongue level– written and spoken
• Initiative, Creative, Curious, Independent, Hands on style, Team player, Good communication and interpersonal skills.

Payments Relationship Manager

Responsibilities

• Monitoring and reporting on customer activity and overall payment performance (success rates, decline reasons, chargebacks etc.)
• Optimization- Increasing conversion rates by optimizing the design and functionality of the payment solutions
• Understanding all functionalities of existing and new payment method solutions, including credit card, Wallet and bank transfer solutions, payment costs and more
• Write high level Business Requirement documents to build new products and support improvements of existing products
• Manage all aspects of new product implementation, including feasibility, estimation,design, marketing and communication
• Relationship management- Manage and maintain ongoing communication with all our payment providers
• Business development- Research and review competitor sites and continuously recommend improvements to our payment products so that we adopt highly innovative and cutting edge payment functionality
• Proactively work with a wide range of departments including analysts, reconciliation, B2B, project and others
• Be an active part of managing the payment strategy and roadmaps for a portfolio of partner payment products
• Be familiar with reconciliation flow

Requirements:

• At least 3 years of experience as a product payment manager, payments team member, analyst or relevant experience in an online company
• Strong team player – positive work relationships
• Passion for Results – Maintain high standards for the individual, team, and organizational accomplishment; tenaciously work to meet and exceed challenging goals; derive satisfaction from goal achievement and continuous improvement.
• Communication Skills – English at a high level, including strong verbal expression
• Proactive, demonstrating autonomy and accountability

KARAMBA Product Manager

Responsibilities:

• Responsibility for the player experience through web and mobile platforms
• Responsible for the Mobile (smartphone and tablets) product lifecycle, escorting the product in his whole lifecycle until the launching and the analyzing phases
• Hands-on in writing feature and requirements documents for mobile and web products
• Working with multiple departments: designers, analytics, RND, CRM
• Mobile and Web Product Marketing Research – Researching and analyzing strategic and competitive information – finding trends, innovations and changes in the relevant international gaming industry (marketing and content related level)
• Creating and implementing the player experience strategy

Requirements: 

• At least 3 years of experience as a Mobile Product Manager
• Experience as a Web Applications Product Manager
• Deep knowledge in UX
• Full understanding of Mobile Environment (IOs, Android, Tablets, Native Apps, J2ME)
• Experience from online gaming industry – a must
• Business and marketing orientation from a global company
• Excellent written and verbal English level

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues – we are 1 big happy family from top to bottom!
• Daily breakfast!
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Sport Product Owner

Responsibilities:

• Working with subject matter experts to define stories with comprehensive acceptance criteria
• Maintaining and own the direction of the roadmap
• Prioritizing issues and business as usual work alongside project deliverables
• Ensuring that projects and delivered to the agreed timelines and to the client specification
• Updating stakeholders with timely progress reports, highlighting success and delivery risks (and mitigation strategies identified)
• Manage all projects that are related to the Sports vertical.
• Continually improve our team processes, reducing waste and re-work
• Occasional travel to other offices

Requirements:

• 3 years’ experience as a product/project manager from the online/software/gambling industry
• Experience using Agile project management methodologies
• Experience of working within or project managing a software delivery team
• Familiarity with TFS and/or JIRA or related Atlassian technology
• A strong background knowledge in sports betting
• Excellent spoken and written English
• Very strong communication and organizational skills
• Ability to self-motivate and proactively engage stakeholders
• Ambition and drive for a career in product/project management

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues – we are 1 big happy family from top to bottom!
• Daily breakfast!
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Compliance Manager

Responsibilities:

• Responsible for the Compliance of the operation, making sure the operation is working according to the different regulatory guidelines (mainly UKGC, DGA, MGA , GDPR, AML, CMA, ASA)
• Set protocols and processes for the operation to support regulatory guidelines and ensure adequacy of all procedures.
• Work closely with Regulation Manager on implementation of new guidelines
• Work closely with Product implementing changes to the system to support Compliance requirements
• Provide instructions to the operations regarding handling of players complaints
• Handle complaints from external bodies (regulators, IBAS, ASA, etc)
• Assisting with the day to day compliance of the company in all other matters

Requirements:

• At least 3 years of experience in the gaming industry and at least 1 year experience as a compliance manager in a gaming operation
• You have a University degree in law or business
• You have a keen interest in compliance and regulatory work paired with the ability to work within a dynamic and fast environment.
• English at mother tongue level– written and spoken – must
• Complete mastery of Office tools (especially- PPT and Excel)
• Practical Internet background- a must
• Local online orientation and knowledge -a big advantage
• Highly motivated, energetic, result oriented person, great communication skills, responsible and good organizational skills

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues – we are 1 big happy family from top to bottom!
• 26 vacation days
• Daily breakfast!
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

QA Engineer-1047

Requirements: 

• At least 4 years of experience in testing web applications and Client/Server applications
• Experience in QA procedures and writing test documents – a must
• Experience in writing basic SQL queries-a must
• B.Sc. in Computer Science Practical Engineering degree
• Experience with QA Automation Tools – Must
• Experience with Web debugging tools – Must
• Excellent English level
• Strong troubleshooting and problem solving skills(Tech Operation is part of QA team)
• Strong technical skills, ability to deep dive into complex problems & find their root cause
• Hard-worker, responsible, details oriented, initiator, excellent learning abilities, great communication and interpersonal skills
• Cloud experience – advantage