Careers

German Customer Support Agent

Main Responsibilities 

• Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
• Natural communicator through email, online chats and telephone

What will you be doing day to day?

• Making all our players happy in a fast paced environment
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
• Working independently and being trusted to make decisions to improve player satisfaction and team results
• Be an amazing team player every day
• Just simply be unstoppable!

What are your skills?

• You are awesome in German, both written and spoken (and pretty good in English too)
• You have experience and a passion in dealing with customers
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude
• Expert coffee maker (tea making is also considered an asset) 🙂

What will Aspire Global give to you?

• 3 weeks in-depth initial training so you can hit the ground running with confidence
• Cool offices based in the most popular location on the island – central Sliema
• Career progression opportunities – 47% of our employees have been internally promoted!
• Amazing colleagues – we are 1 big happy family from top to bottom!
• 27 vacation days
• Monday to Friday breakfast!
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Document Processor

Main Responsibilities:

• Verification and validation of customer Due Diligence documents (Ex: Passports, IDs, Bank Statements)
• Provide guidelines to the customers and colleagues with regards to any KYC questions
• Perform account investigation and assess whether additional KYC documents are required

Essential Job Skills / Abilities:

• Analytical skills and attention to detail
• Able to multi-task and take initiative in all parts of the operation
• Must be self-motivated and able to work with a team

Required Education and / or Experience: 

• Knowledge of Microsoft Office (Outlook, Word, Excel, etc.)
• Possess excellent written and spoken English
• Navigation of web applications
• Post-secondary level of education

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues- we are 1 big happy family from top to bottom!
• Weekday Breakfast!
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Career progression opportunities – 47% of our employees have been internally promoted!
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Games Coordinator

Responsibilities

• Responsible for scheduling and coordinating the release of all new casino games
• Maintaining and administering the casino section for different brands
• Daily coordination with our external providers

Requirements

• Extremely organized – must
• Must have eye for focusing on all the nitty gritty details
• Initiative and hands on approach
• Experience from an online/ gaming company – advantage
• Excellent written and verbal English level
• Great communication and interpersonal skills whilst also possessing the ability to learn quickly

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues- we are 1 big happy family from top to bottom!
• Weekday Breakfast!
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Career progression opportunities – 47% of our employees have been internally promoted!
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Full Stack PHP/WordPress Team Lead-1052

Responsibilities:

• Provide leadership to development resources across our global organization
• Consult on technical solutions
• Design and code solutions to meet defined business requirements
• Enforce and improve organizational development standards and best practices

Requirements:

• 5+ years of experience developing in PHP
• In-depth knowledge of object-oriented principles and design patterns
• Experience with web services (SOAP, XML-RPC, REST) and APIs
• Experience in WordPress core functions, writing plugins, custom post types, action and filter hooks, WordPress multisite
• Deep knowledge of JavaScript, CSS, and HTML5 concepts
• Must be able to multi-task, manage details, and keep sight of overall objectives
• Must possess an exceptional ability to effectively communicate both verbally and non-verbally, with technical and non-technical personnel
• At least 2 years as a Team leader

Open Application

We are looking for bright,  conscientious and energetic characters to join our awesome team here at Aspire Global!

If you are a highly motivated individual who is driven by enthusiasm and motivation and wish to join us on our mission to smash the gaming industry, then this may be the chance for you!

What are your skills?

• Determined and trustworthy
• Attentive and dynamic
• You possess a super positive attitude
• Expert coffee maker (tea making is also considered an asset) J

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Career progression opportunities – 47% of our employees have been internally promoted!
• Amazing colleagues- we are 1 big happy family from top to bottom!
• Breakfast, along with fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Product team leader – 1057

Responsibilities:

• Responsibility for the player experience through web and mobile platforms
• Managing a team of product managers
• Responsible for the product roadmap and lifecycle,  escorting the product in his whole lifecycle until the launching and the analyzing phases
• Hands on in Writing feature and requirements documents
• Working with multiple departments: designers, analytics, developers, QA, B2B etc
• Mobile and Web Product Marketing Research  – Researching and analyzing strategic and competitive information- finding trends, innovations and changes in the relevant international gaming industry
• Creating and implementing the player experience strategy

Requirements: 

• Bachelor’s Degree – must, M.A- an advantage
• At least 5 years of experience as a Product Manager
• Full understanding of Mobile Environment (IOs, Android, Tablets, Native Apps)
• Good familiarity with Web applications, end user experience and acquisition funnel
• At least 2 years of experience in team leader product managers
• Experience  from an  online company – must
• Background  from the online gaming industry – an big advantage
• Business and marketing orientation from a global company
• Excellent written and verbal English level
• Initiative, creative, curious,  independent, great communication and interpersonal skills, well organized, ability to learn quickly, multi-tasking

Marketing & Data Analyst

Responsibilities

• Analyzing the company’s marketing actions and giving analytical answers to the different departments and company’s needs (Acquisition, Marketing, CRM, CEO).
• The analysis includes definition and production of complicated reports, conclusions, recommendations and projections.

Requirements

• Bachelor’s Degree in Statistics / Math / Industrial Management/ Economics
• Master’s degree Big advantage
• At least 1 year of experience as a Marketing/Data Analyst
• Experience and deep knowledge in writing SQL queries a must
• Good written and verbal English level
• Experience in R / Payton an advantage
• Experience in Excel/VBA an advantage
• Experience from an internet company an advantage
• Advanced analytical abilities, technical orientation and ability to learn quickly
• Detailed oriented, organized, business oriented, motivated, hungry, initiator, dynamic, multi-tasking

German Copywriter

Responsibilities:

• Creating branded content for all German online marketing materials (reviews, PRs, SEO articles, mailers, landing pages, banners etc.)
• Creating and writing branded Facebook posts
• QA of text and graphics

Requirements:

• Previous experience as a Copy/ Content Writer within an online casino – advantage
• Native Level of written and verbal German and advanced level of English
• Degree or an equivalent qualification in Journalism or Linguistics
• Excellent interpersonal skills and friendly attitude
• Ability to play with words and create marketing magic
• Creative thinker
• Problem-solver and solution-seeker

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues – we are 1 big happy family from top to bottom!
• 27 vacation days
• Daily breakfast!
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• Career progression opportunities – 47% of our employees have been internally promoted!
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Graphic Designer

Responsibilities

• Marketing design (Landing pages, banners, promotions).
• UI/ UX design for Web & Mobile.
• Games design (layout design, icons, background, animations).

Requirements

• At least 2 years’ experience in web design.
• Experience in UI/UX design for mobile and web platforms.
• Perfect working knowledge of Photoshop & Illustrator- a MUST.
• Adobe After Effect & Adobe Animate – advantage.
• HTML 5 and CSS knowledge – advantage.
• Illustration and animation skills- advantage.
• Good written and verbal English level.
• Creative, innovative, details oriented, precise, excellent learning, communication and interpersonal skills.