Careers

.NET Developer

End-to-end responsibility for developing services and infrastructure components based on service-oriented architecture and modern technology standards, including design, coding, unit testing, working with 3rd parties integrated with our platform and more.

• At least 3 years’ experience in developing .Net Server-side and Web-side;

• Proven experience in designing & developing large scale and high traffic online web applications using .NET technologies;

• Hands on experience with next technologies and languages: C#, ASP.NET MVC, Web API, WCF;

• English level: Upper-Intermediate — reading/writing documents, daily meetings with teams;

• Bachelor’s Degree in Computer Science or related field;

• Responsible, initiator, team-player, and great communication and interpersonal skills.

• Experience with ASP.NET WebForms will be a plus.

CTO

·        Member of the company’s management

·        Responsible for development lifecycle end to end (Architecture, Design, Development, QA, deployment to production)

·        Responsibility on IT and R&D Quality, efficiency, and budget

·        Responsibility on production environment Security, SLA, and stability

·        Develop technical aspects of the company’s strategy to ensure alignment with its business goals

·        Evaluate and implement new technologies and infrastructure

·        Use stakeholders’ feedback to inform necessary improvements or adjustments to technology

·        Communicate technology strategy to partners and investors

·        Mobile and Web Product Marketing Research — Researching and analyzing strategic and competitive information- finding trends, innovations, and changes in the relevant international gaming industry

·        Creating and implementing the player experience strategy

·        Willing to relocate to Kiev or open to frequent travel to Kiev - a MUST

·        At least 2 years of proven experience as a CTO in an online company

·        At least 7 years’ experience in solution and software architecture

·        At least 3 years’ experience in developing and operating mission-critical high-volume web systems (e.g. 24×7 NOC/SOC teams)

·        Have experience in the product area as well — managed product vertical in the past

·        Full understanding of Mobile Environment (IOs, Android, Tablets, Native Apps)

·        Good familiarity with Web applications, end-user experience and acquisition funnel

·        Experience in managing agile R&D delivery (work planning according to targets, developers training & recruitment, design, and code reviews)

·        Experience in Database (SQL) and .NET (MySQL and PHP — advantage)

·        Knowledge of technological trends to build a strategy

·        Understanding of budgets and business-planning

·        Bachelor’s Degree in Computer Science or Software Engineering

·        Excellent English level (written and spoken)

·        Brilliant, fast thinker, Strategic thinking, strong leadership, and solving problem skills, excellent technical and communication skills, responsibility, initiative, high motivation, and quick learning.

CTO- Relocation position

· Member of the company’s management

· Responsible for development lifecycle cycle end to end (Architecture, Design, Development, QA, deployment to production).

· Responsibility on IT and R&D Quality, efficiency and budget.

· Responsibility on production environment Security, SLA and stability

· Develop technical aspects of the company’s strategy to ensure alignment with its business goals.

· Evaluate and implement new technologies and infrastructure

· Use stakeholders’ feedback to inform necessary improvements or adjustments to technology

· Communicate technology strategy to partners and investors

· Russian speaking – big advantage

·  At least 2 years of proven experience as a CTO or similar leadership role in an online company.

·  At least 7 years’ experience in solution and software architecture

·  At least 3 years’ experience in developing and operating mission critical high volume web systems (e.g. 24x7 NOC/SOC teams)

·  Experience in managing agile R&D delivery (work planning according to targets, developers training & recruitment , design and code reviews)

·  Experience in Database (SQL) and .NET (MySQL and PHP – advantage)

·  Knowledge of technological trends to build strategy

·  Understanding of budgets and business-planning

·  Bachelor's Degree in Computer Science or Software Engineering

·  Excellent English level (written and spoken)

·  Brilliant, fast thinker, Strategic thinking, strong leadership and solving problems skills, excellent technical and communication skills, responsibility, initiative, high motivation and quick learning

PHP Full Stack Developer

develop and maintain the company web applications, Participate in all aspects of development life cycle,

The position includes development both on server side and client side.

·        At least 2 years' experience in front end development - Must

·        At least 2 years' experience in PHP and MYSQL – MUST

·        Skilled in Laravel 5.7+ - Must

·        Bachelor’s Degree in Computer Science / Software engineering - Advantage

·        Knowledge of vue.js and/or react.js

·        Hard-worker, Responsible, excellent learning abilities,

·        Great communication and interpersonal skills

·        Experience in WordPress CMS– An advantage

·        Excellent English level

Senior Front-End Developer

• Work as a Senior Front-end Developer, using cutting-edge technologies, methods and practices;

• Be part of a Feature Team in the client department which engages in develop complex, yet interesting, features for our company;

• Develop interesting features with ES6, Git, Webpack with Continues Integration process;

• Maintain and refactor our core application;

• Work with great developers in a dynamic environment.

• 3+ years as a Front-End developer with any major framework/library: AngularJs, Angular 2+, React, Polymer, etc.;

• Understanding of CSS3, HTML5 and responsive design concepts;

• Experience with browser porting issues — Mobile and Web;

• Excellent debugging skills to identify problems with software builds, deployments or related issues and driving the problem to a permanent resolution;

• Ability to design and develop complex components independently;

• Experience with development tools like Webpack, Babel, Git, etc.;

• Experience with agile methodologies and project lifecycle — an advantage;

• Bachelor’s degree in Computer Science, Engineering or related technical field;

• Responsible, initiator, team-player and great communication and interpersonal skills.

System Analyst

• Analyze and Understand client needs and translating them into
• detailed functional and Technical documents
• Plan system flows from the ground up
• liaising extensively with external or internal clients
• working closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction

• Bachelor's Degree in Computer Science or related field
• 5 years’ experience in a System Analyst role
• Experience with Mobile Applications – Must
• Web experience and innovating mind- Must
• Experience in writing detailed specification documents of internet technologies and products 
• Excellent logical approach, methodical, investigative and inquisitive mind
• Excellent written and verbal English level and presentation skills
• Relational Database background
• Team player, self-motivated, detail oriented, well organized, multi-tasking 
• Excellent interpersonal and client-handling skills with the ability to manage expectations
• and explain technical detail
• Ability to learn and adjust quickly to a dynamic and changing environment

Technical Product Owner/System Analyst

Responsibilities:

• System analysis of cross-platform products: Backend application, Bonus and Promotion mechanisms, CRM tools, Affiliate system, BI, etc.;

• Defining and characterizing new requirements based on product strategy and customer needs;

• Writing feature, stories and requirements documents — PRDs;

• Performing analysis and specification for integration with 3rd party systems;

• Working closely with multiple departments: CRM and Analysis, B2C, Compliance and Support, Technologies, etc.;

• Ownership across the lifecycle of a feature from concept through launch and managing the ongoing analysis and optimisation phases;

• Researching and analysing strategic and competitive information to constantly optimise the products and its performance.

Requirements:

• Bachelor’s Degree in Computer Science or related field;

• At least 2 years of experience in system analysis and product management (including writing functional requirements or detailed design documents);

• Previous experience in Agile methodology — an advantage;

• Experience from an internet or software companies;

• Strong business judgment and decision-making skills; ability to identify, prioritize, and articulate the highest impact initiatives;

• Excellent written and verbal English level and presentation skills;

• Strong team player, excellent interpersonal and service skills, self-motivated, detail oriented, well organized, multi-tasking;

• Ability to learn and adjust quickly to a dynamic and changing environment.

Applicative DBA SQL Server

For our office in Kiev we are looking for experienced software specialists to develop an enterprise-scale web-based platform for online lotteries.

• At least 3 years’ experience as MS SQL Server Developer

• Writing complicated stored procedures, functions and scripts

• Experience in critical systems, performances improvement and optimizations

• Experience writing design documents and Architecture

• Deep and wide understanding of databases’ structure

• Excellent problem-solving and organizational skills

• Excellent written and verbal communication

• Ability to work closely with developers on projects

• Motivated, team player with the ability to learn fast and great analytical skills.

• Bachelor Degree in Computer Science or related field

• Experience in partitioning, encryption.

Middle Manual QA Engineer

• Participating in requirements analysis and review;

• Functional and regression tests design and execution;

• Collaborating with the development team, QAs, and team management;

• Creating testing documentation: test cases, checklists;

• Managing defects: investigating, reporting, and tracking them to resolution.

• At least 2 years of real working experience in testing web applications and Client/Server applications;

• Familiar with REST, SOAP API;

• Familiar with Postman, SOAP UI, Fiddler tools;

• Experience in writing test documents (STD) — a must;

• Experience in creating SQL queries;

• English level — Upper-intermediate;

• Strong technical skills, ability to deep dive into complex problems & find their root cause;

• Hard-worker, proactive, responsible, detail-oriented, initiator, excellent learning abilities, great communication, and interpersonal skills.

NOC Team Leader

•            Day-to-day management of the NOC team

•            Monitor and support the company's production environments

•            Manage production events/incidents end to end

•            Recruit and train NOC engineers

•            Establish, integrate and maintain complex monitoring systems such as SCOM, SPLUNK, New Relic, etc.

•            Design and write monitoring solutions and automation for ever-changing environment

•            Design, write and maintain playbooks for managing production events

•            Assist in coordinating operations and engineering teams in order to identify errors and anomalies

•            Identify ongoing gaps and potential risks for the company’s customers/systems and escalate to relevant parties within and outside the company

•            Work in close collaboration with various departments such as R&D, Product, Projects, IT, etc.

•            Experience in advanced NOC or support position (Tier 3/4) – Must

•            Bachelor's technical degree (or similar) – Must

•            24/7 availability for escalations and handling critical production incidents – Must

•            Knowledge with Scripting language, Bash, SQL – Must

•            Knowledge with network and applications architecture – Must

•            Strong understanding of web and web-related technologies – Must

•            Proven experience with Linux and Windows based systems – Advantage

•            Experience in leading NOC team – Advantage

•            Experience with centralized logs solutions (SPLUNK, Logz.IO, Logstash, etc.)

•            Experience with application monitoring solutions (New Relic, Dynatrace, AppDynamics, etc.)

•            Driven, Motivational, Hands-On and Responsible.

Senior Manual QA Engineer

• Participating in requirements analysis and review;

• Functional and regression tests design and execution;

• Collaborating with the development team, QAs, and team management;

• Creating testing documentation: test cases, checklists;

• Managing defects: investigating, reporting, and tracking them to resolution.

• At least 3 years of real working experience in testing web applications and Client/Server applications;

• Familiar with REST, SOAP API;

• Familiar with Postman, SOAP UI, Fiddler tools;

• Experience in writing test documents (STD) — a must;

• Experience in creating SQL queries;

• English level — Upper-intermediate;

• Strong technical skills, ability to deep dive into complex problems & find their root cause;

• Hard-worker, proactive, responsible, detail-oriented, initiator, excellent learning abilities, great communication, and interpersonal skills.

CTO (Chief Technology Officer)

· Member of the company’s management

· Responsible for development lifecycle cycle end to end (Architecture, Design, Development, QA, deployment to production)

· Responsibility on IT and R&D Quality, efficiency and budget

· Responsibility on production environment Security, SLA, and stability

· Develop technical aspects of the company’s strategy to ensure alignment with its business goals

· Evaluate and implement new technologies and infrastructure

· Use stakeholders’ feedback to inform necessary improvements or adjustments to technology

· Communicate technology strategy to partners and investors

· Mobile and Web Product Marketing Research - Researching and analyzing strategic and competitive information- finding trends, innovations and changes in the relevant international gaming industry

· Creating and implementing the player experience strategy.

· At least 2 years of proven experience as a CTO or similar leadership role in an online company

· At least 7 years’ experience in solution and software architecture

· At least 3 years’ experience in developing and operating mission-critical high volume web systems (e.g. 24×7 NOC/SOC teams)

· Have experience in the product area as well – managed product vertical in the past

· Full understanding of Mobile Environment (IOs, Android, Tablets, Native Apps)

· Good familiarity with Web applications, end-user experience and acquisition funnel

· Experience in managing agile R&D delivery (work planning according to targets, developers training & recruitment, design and code reviews)

· Experience in Database (SQL) and .NET (MySQL and PHP — advantage)

· Knowledge of technological trends to build a strategy

· Understanding of budgets and business-planning

· Bachelor’s Degree in Computer Science or Software Engineering

· Excellent English level (written and spoken)

· Brilliant, fast thinker, Strategic thinking, strong leadership, and solving problem skills, excellent technical and communication skills, responsibility, initiative, high motivation, and quick learning.

Danish Customer Support Agent

• Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
• Natural communicator through email, online chats and telephone

What will you be doing day to day?

• Making all our players happy in a fast-paced environment
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
• Working independently and being trusted to make decisions to improve player satisfaction and team results
• Be an amazing team player every day
• Just simply be unstoppable!

• You are awesome in Danish, both written and spoken (and pretty good in English too)
• You have experience and a passion in dealing with customers
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude
• Expert coffee maker (tea making is also considered an asset) :)

What will Aspire Global give to you?

• 3 weeks in-depth initial training so you can hit the ground running with confidence
• Cool offices based in the most popular location on the island – central Sliema
• Career progression opportunities – 47% of our employees have been internally promoted!
• Amazing colleagues - we are 1 big happy family from top to bottom!
• 27 vacation days
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Finnish Customer Support Agent

• Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
• Natural communicator through email, online chats and telephone

What will you be doing day to day?

• Making all our players happy in a fast-paced environment
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
• Working independently and being trusted to make decisions to improve player satisfaction and team results
• Be an amazing team player every day
• Just simply be unstoppable!

• You are awesome in Finnish, both written and spoken (and pretty good in English too)
• You have experience and a passion in dealing with customers
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude
• Expert coffee maker (tea making is also considered an asset) :)

What will Aspire Global give to you?

• 3 weeks in-depth initial training so you can hit the ground running with confidence
• Cool offices based in the most popular location on the island – central Sliema
• Career progression opportunities – 47% of our employees have been internally promoted!
• Amazing colleagues - we are 1 big happy family from top to bottom!
• 27 vacation days
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

German Customer Support Agent

• Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
• Natural communicator through email, online chats and telephone

What will you be doing day to day?

• Making all our players happy in a fast-paced environment
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
• Working independently and being trusted to make decisions to improve player satisfaction and team results
• Be an amazing team player every day
• Just simply be unstoppable!

• You are awesome in German, both written and spoken (and pretty good in English too)
• You have experience and a passion in dealing with customers
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude
• Expert coffee maker (tea making is also considered an asset) :)

What will Aspire Global give to you?

• 3 weeks in-depth initial training so you can hit the ground running with confidence
• Cool offices based in the most popular location on the island – central Sliema
• Career progression opportunities – 47% of our employees have been internally promoted!
• Amazing colleagues - we are 1 big happy family from top to bottom!
• 27 vacation days
• Monday to Friday breakfast!
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

English Retention Specialist

• Delivering a high level of service essentially via phone & email / chats in English
• Constantly monitoring player satisfaction levels
• Create added value by identifying and maximizing retention opportunities
• Ensuring growth in Revenue
• Calling potential customers on a daily basis with relevant actions to retain in the long term
• Ability to think outside the box
• Able to make quick and efficient decisions
• Creating long term player relationships

What will you be doing day to day?

• Making all our players happy in a fast-paced environment
• Welcoming new players with a personal touch
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Ability to prioritize work and make sure that targets are met on a monthly basis
• Identifying players & upgrading them once affordability has been reviewed
• Identifying Brand New players and contacting them immediately
• Working independently and being trusted to make decisions to improve player satisfaction and Monthly results
• Be an amazing team player every day
• Just simply be unstoppable!

• You are awesome in English, both spoken and written
• You have experience and a passion in dealing with customers
• Confident and very Pro-Active!
• Independent and able to make decisions on the spot – enhancing business values
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude over the Phone

What will Aspire Global give to you?

• 3 weeks in-depth initial training so you can hit the ground running with confidence
• Cool offices based in the most popular location on the island – central Sliema
• Career progression opportunities – 47% of our employees have been internally promoted!
• Amazing colleagues - we are 1 big happy family from top to bottom!
• 27 vacation days
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

German Retention Specialist

• Delivering a high level of service essentially via phone & email / chats in German
• Constantly monitoring player satisfaction levels
• Create added value by identifying and maximizing sales opportunities
• Ensuring growth in VIP Revenue
• Calling VIP & potential VIP customers on a daily basis with sales offers to increase revenue
• Ability to think outside the box
• Able to make quick and efficient decisions
• Creating long term player relationships

What will you be doing day to day?

• Making all our players happy in a fast-paced environment
• Welcoming new VIP players with a personal touch
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Ability to prioritize work and make sure that targets are met on a monthly basis
• Identifying High Value VIP players & upgrading them to Premium & Prestige VIP
• Identifying Brand New VIP players and contacting them immediately
• Working independently and being trusted to make decisions to improve player satisfaction and Monthly results
• Be an amazing team player every day
• Just simply be unstoppable!

• You are awesome in German, both spoken and written (and pretty good in English too)
• You have experience and a passion in dealing with customers
• Confident and very Pro-Active!
• Independent and able to make decisions on the spot – enhancing business values
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude over the Phone

What will Aspire Global give to you?

• 3 weeks in-depth initial training so you can hit the ground running with confidence
• Cool offices based in the most popular location on the island – central Sliema
• Career progression opportunities – 47% of our employees have been internally promoted!
• Amazing colleagues - we are 1 big happy family from top to bottom!
• 27 vacation days
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Head of Affiliates & Media

·        Managing and training the Affiliate and Media departments.

·        Hands on affiliation account management across several international markets.

·        Responsible for the Affiliate and Media targets, to meet the company’s objectives and ROI guidelines.

·        Ensuring that the Affiliate and Media business is run in the highest level of compliance with regulations and best practices specific to each market.

·        Maintain and grow existing relationships with our partners.

·        Also ensuring that all new partners meet our requirements, overall responsibility for the onboarding and sales to our prospective partners.

·        Growing and developing the Affiliate and Media teams, including performance reviews, staffing and growth and career development.

·        Previous experience of at least 4 years within an online casino company in the affiliation department – must

·        Excellent understanding of business KPIs and dynamics – must

·        Media buying experience – advantage

·        At least 2 years’ experience of team management – must

·        English at mother tongue level – written and spoken – must

·        Additional language – advantage

·        Bachelor's degree in economics, marketing or accounting – an advantage

·        Available for frequent travel – a must

·        Strong management leadership and relationship skills

·        Proactive and multitasking personality

·        Highly motivated, energetic, result oriented person, great communication and organizational skills.

Karamba Web Graphic Designer

The role will be central to the creation of new materials, primarily within brand guidelines, applied to our customer and partner communications. Daily tasks to ideally suit an experienced self-starter with flexible remote working arrangement. The designer will also have input into new brands and apps among other longer-term objectives.

Here’s what you will be doing day to day:

·         Marketing design (Landing pages, banners, promotions).

·         UI/ UX design for Web & Mobile.

·        Casino Products & Games - basic knowledge (layout design, icons, background, animations).

·         At least 3-year experience in web design.

·         Experience in UI\UX design for mobile and web platforms.

·         Perfect working knowledge of Photoshop & Illustrator - a MUST.

·         Adobe After Effects & Adobe Animate – advantage.

·         HTML 5 and CSS knowledge – advantage.

·         Illustration and animation skills - advantage.

·        Good written and verbal English level.

·        Creative, innovative, details oriented, precise, excellent learning, communication and interpersonal skills.

**** Please provide a portfolio ***

Head of Commercial

·        Continuously developing the Company’s existing partners and working on entering new verticals and new markets.

·        Onboarding new partners.

·        Full responsibility for leading and developing the Customer Success Management team.

·        Developing a strong and robust strategy to move the business forward, including identifying new opportunities.

·        Forecasting, budgeting, and P&L.

·        Accountable for customer retention and increasing income opportunities from existing partners.

·        Implementation of management strategy with partners.

·        Translating partners’ requirements into product needs.

·        Assisting in or producing feasibility studies/ business plans for new product development.

·        Streamlining of Processes to accelerate revenue generation and profitability.

·        Collaborating with other departments with client focused strategy – retention etc.

·        Aligning activities to key business objectives.

·        Assisting in the strategic direction of the product/service and business in general.

·        3+ years of proven track record in a managerial position: B2B Account Team Leader or similar role

·        5+ years of proven track record in Account Management/CSM

·        Experience in an online gaming company – a must

·        Strong organizational skills and attention to detail

·        Superb management expertise

·        Fluent English – a must, any other languages would be considered as a bonus

·        Pro-active, self-driven and always willing to put in the extra effort

PNR Shift Manager

·        First contact person to handle questions from PnR agents regarding any issues arising.

·        Maintaining high levels of motivation with PnR Operators & Document Processors on the floor to reach the shift performance targets.

·        Planning and implementing task distribution action between employees on shift, to maintain balanced workload.

·        Monitoring punctuality and managing the break time of agents on shift.

·        Overseeing, coordinating, and communicating high priority issues between internal departments.

·        Creating initiatives to improve PnR performance.

·        Responsible for maintaining a high standard of knowledge of all protocols, and updates to Protocols.

·        Reporting on any issues that may arise within the day.

·        Creating initiatives to improve the Payouts and Risk day to day work processes.

·        Adopt, Maintain and promote the Company Values at all times without exception.

·        Assisting the Payments & Risk Department Manager as and when required with assigned tasks.

·        Minimum 2 years’ experience within iGaming.

·        Management experience within Risk/ Payments Departments – big advantage.

·        Leadership experience is considered an advantage.

·        You have a natural talent for accurately multi-tasking within a fast-paced environment.

·        The capability and desire to enhance your repertoire skills.

·        A super positive attitude to both life and work!

·        Passionate about being a role model, leader, trainer, and motivator of people!

·        Excellent understanding of all administrative tools in the backend

·        Ability to work on tight deadlines

·        Adaptable (to a dynamic environment), initiative, stress tolerance

·        Decision-making ability

·        Attention to detail, task orientated

What will Aspire Global give to you?

·        Cool offices based in the most popular location on the island – central Sliema

·        Amazing colleagues- we are 1 big happy family from top to bottom!

·        Monthly happy hour! Time to have a beer and a bite to eat with your colleagues 

·        Develop your sporting abilities by joining our company football team

·        Weekly classes offered at one of the best fitness clubs on the island

·        Private health insurance

·        Career progression opportunities – 47% of our employees have been internally promoted!

·        An opportunity to grow professionally within one of the biggest iGaming companies in the world

PNR Shift Manager

·        First contact person to handle questions from PnR agents regarding any issues arising.

·        Maintaining high levels of motivation with PnR Operators & Document Processors on the floor to reach the shift performance targets.

·        Planning and implementing task distribution action between employees on shift, to maintain balanced workload.

·        Monitoring punctuality and managing the break time of agents on shift.

·        Overseeing, coordinating, and communicating high priority issues between internal departments.

·        Creating initiatives to improve PnR performance.

·        Responsible for maintaining a high standard of knowledge of all protocols, and updates to Protocols.

·        Reporting on any issues that may arise within the day.

·        Creating initiatives to improve the Payouts and Risk day to day work processes.

·        Adopt, Maintain and promote the Company Values at all times without exception.

·        Assisting the Payments & Risk Department Manager as and when required with assigned tasks.

·        Minimum 2 years’ experience within iGaming.

·        Management experience within Risk/ Payments Departments – big advantage.

·        Leadership experience is considered an advantage.

·        You have a natural talent for accurately multi-tasking within a fast-paced environment.

·        The capability and desire to enhance your repertoire skills.

·        A super positive attitude to both life and work!

·        Passionate about being a role model, leader, trainer, and motivator of people!

·        Excellent understanding of all administrative tools in the backend

·        Ability to work on tight deadlines

·        Adaptable (to a dynamic environment), initiative, stress tolerance

·        Decision-making ability

·        Attention to detail, task orientated