Careers

B2B Account Manager

Identify and analyze market trends and changing needs of your customers and then translate them into tasks to be undertaken by divisions within the company

Optimize customer performance through marketing and site optimization

Push forward the business needs of the company with the client, finding the optimal balance between the client’s needs and those of the company

Growing Revenue

At least 2 years’ experience in Account Management of international customers in the Online Gaming Industry. A Must

Excellent English level (written and spoken). A Must

Previous experience in an Internet company (company selling integration services -big advantage)

BA/BS degree

Client-facing work experience

WordPress experience/ basic HTML knowledge — preferable — an advantage

Previous experience in Project Management — an advantage

Previous sales experience — an advantage

Familiar with Microsoft Office (namely Word, Excel, PowerPoint)

Ability to work in a fast-paced environment, multi-task and work well under pressure.

High business and service orientation

Strong analytical and problem solving abilities

Strong team player, excellent interpersonal skills, self-motivated, detail oriented

B2B Marketing Manager

betiton.com CRM Casino Manager

·        Planning and delivering CRM strategies across the brand, encouraging customer retention and customer loyalty.

·        Monitoring and maximizing customer lifetime value strategies, ensuring maximum profitability.

·        Overseeing and analyzing campaign performance.

·        Performing end-to-end monitoring of campaign execution & performance.

·        Build & Create CRM email templates and marketing materials.

·        Understanding of players’ journeys within online gaming.

·        BA/BSc. in Marketing or equivalent- Advantage

·        Good working knowledge of HTML and Excel

·        Previous experience in a similar role – a must

·        Excellent time management and problem-solving skills

·        Ability to work on a tight deadline and under pressure

·        Strong initiative

·        Good written and verbal English

·        You are responsible, detail oriented, well organized, independent, able to learn quickly, a multi-tasking master, a team player & have great interpersonal skills!

Finnish Customer Support Agent

• Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
• Natural communicator through email, online chats and telephone

What will you be doing day to day?

• Making all our players happy in a fast-paced environment
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
• Working independently and being trusted to make decisions to improve player satisfaction and team results
• Be an amazing team player every day
• Just simply be unstoppable!

• You are awesome in Finnish, both written and spoken (and pretty good in English too)
• You have experience and a passion in dealing with customers
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude
• Expert coffee maker (tea making is also considered an asset) :)

German Customer Support Agent

• Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
• Natural communicator through email, online chats and telephone

What will you be doing day to day?

• Making all our players happy in a fast-paced environment
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
• Working independently and being trusted to make decisions to improve player satisfaction and team results
• Be an amazing team player every day
• Just simply be unstoppable!

• You are awesome in German, both written and spoken (and pretty good in English too)
• You have experience and a passion in dealing with customers
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude
• Expert coffee maker (tea making is also considered an asset) :)

German VIP Agent

• Delivering a high level of VIP service essentially via Phone & email / chats in German
• Constantly monitoring player satisfaction levels
• Create added value by identifying and maximizing sales opportunities
• Ensuring growth in VIP Revenue
• Calling VIP & Potential VIP Customers on a daily basis with sales offers to increase revenue
• Ability to think outside the box
• Able to make quick and efficient decisions
• Creating long term player relationships

What will you be doing day to day?

• Making all our players happy in a fast paced environment
• Welcoming new VIP Players with a personal touch
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Ability to prioritize work and make sure that targets are met on a monthly basis
• Identifying High Value VIP players & upgrading them to Premium & Prestige VIP
• Identifying Brand New VIP players and contacting them immediately
• Working independently and being trusted to make decisions to improve player satisfaction and Monthly results
• Be an amazing team player every day
• Just simply be unstoppable!

• You are awesome in German, both spoken and written (and pretty good in English too)
• You have experience and a passion in dealing with customers
• Confident and very Pro-Active!
• Independent and able to make decisions on the spot – enhancing business values
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude over the Phone

Head of Affiliates & Media

Main Responsibilities

·        Managing and training the Affiliate and Media departments.

·        Hands on affiliation account management across several international markets.

·        Responsible for the Affiliate and Media targets, to meet the company’s objectives and ROI guidelines.

·        Ensuring that the Affiliate and Media business is run in the highest level of compliance with regulations and best practices specific to each market.

·        Maintain and grow existing relationships with our partners.

·        Also ensuring that all new partners meet our requirements, overall responsibility for the onboarding and sales to our prospective partners.

·        Growing and developing the Affiliate and Media teams, including performance reviews, staffing and growth and career development.

What are your skills?

·        Previous experience of at least 4 years within an online casino company in the affiliation department – must

·        Excellent understanding of business KPIs and dynamics – must

·        Media buying experience – advantage

·        At least 2 years’ experience of team management – must

·        English at mother tongue level – written and spoken – must

·        Additional language – advantage

·        Bachelor's degree in economics, marketing or accounting – an advantage

·        Available for frequent travel – a must

·        Strong management leadership and relationship skills

·        Proactive and multitasking personality

·        Highly motivated, energetic, result oriented person, great communication and organizational skills.

We are looking for a very high profile with many years of experience, coming from a well known company - MUST.

Karamba Senior Affiliate Account Manager

·        Manage affiliate accounts to help deliver on group KPI and monitor the performance of affiliates on a regular basis, whilst providing a proactive, positive and constructive relationship.

·        Constant recruitment of new affiliates, closing the deal and following up on the activity and performance.

·        Help develop and implement initiatives to improve affiliate performance and retention.

·        Working closely with our design team to continuously improve marketing materials and affiliates performances.

·        Participate in industry conferences and networking events.

·        Must be fluent in English both written and verbal, any other language skills is considered an advantage.

·        Minimum 3 years of previous experience in an affiliate management role.

·        Previous experience within the iGaming industry is a must.

·        Excellent communication and interpersonal skills.

·        Strong analytical/reporting skills.

·        Target driven with a proven and consistent track record of delivering results.

·        Highly motivated and energetic.