Careers

German Customer Support Agent

Main Responsibilities 

• Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
• Create added value by identifying and maximizing sales opportunities
• Natural communicator through Email, Online Chats & Telephone

 

What will you be doing day to day?

• Making all our players happy in a fast paced environment
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
• Working independently and being trusted to make decisions to improve player satisfaction and team results
• Be an amazing team player every day
• Just simply be unstoppable!

 

What are your skills? 

• You are awesome in German, both written and spoken (and pretty good in English too)
• You have experience and a passion in dealing with customers
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude
• Expert coffee maker (tea making is also considered an asset) 🙂

 

What will Aspire Global give to you?

• 3 weeks in-depth initial training so you can hit the ground running with confidence
• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues – we are 1 big happy family from top to bottom!
• 26 vacation days
• Daily breakfast!
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Operations & Human Resources Director

The Director will manage Operations activities, physical site needs, HR operations (recruitment, training) and take the lead on developing organization strategies by identifying and researching human resources challenges.

The Director’s Duties and Responsibilities

• Guide the company management by providing human resources direction, advice and counsel
• Ability to coach and mentor team members through the process of understanding the needs and responsibilities of human resources within a large multi-national organization
• Ability to work closely with international counterparts to limit workplace issues due to the multicultural nature of our business
• Liaising with superiors to make decisions for operational activities and set strategic goals
• Planning and monitoring the day-to-day running of business to ensure smooth progress
• Managing staff from different locations

 

The Director’s Requirements and Qualifications

• Relevant Bachelor’s degree required, Masters’ preferred
• Solid, proven experience in Operations and HR in a multi-cultural environment
• Multi-lingual candidate preferred, (Hebrew, English, European language)
• 10+ years’ experience in a human resources department
• 3+ years’ experience in a HR leadership position
• Experience in Operations & HR in multiple locations, cultures and experience in leading teams internationally.

Finnish Customer Support Agent

Main Responsibilities

• Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
• Create added value by identifying and maximizing sales opportunities
• Natural communicator through Email, Online Chats & Telephone

 

What will you be doing day to day?

• Making all our players happy in a fast paced environment
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
• Working independently and being trusted to make decisions to improve player satisfaction and team results
• Be an amazing team player every day
• Just simply be unstoppable!

 

What are your skills?

• You are awesome in Finnish ( and pretty good in English too!)
• You have experience and a passion in dealing with customers
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude
• Expert coffee maker (tea making is also considered an asset) 🙂

 

 

What will Aspire Global give to you?

• 3 weeks in-depth initial training so you can hit the ground running with confidence
• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues – we are 1 big happy family from top to bottom!
• 26 vacation days
• Daily breakfast!
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

 

Norwegian Customer Support Agent

Main Responsibilities

• Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
• Create added value by identifying and maximizing sales opportunities
• Natural communicator through Email, Online Chats & Telephone

 

What will you be doing day to day?

• Making all our players happy in a fast paced environment
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
• Working independently and being trusted to make decisions to improve player satisfaction and team results
• Be an amazing team player every day
• Just simply be unstoppable!

 

What are your skills?

• You are awesome in Norwegian ( and pretty good in English too!)
• You have experience and a passion in dealing with customers
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude
• Expert coffee maker (tea making is also considered an asset) 🙂

 

What will Aspire Global give to you?

• 3 weeks in-depth initial training so you can hit the ground running with confidence
• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues – we are 1 big happy family from top to bottom!
• 26 vacation days
• Daily breakfast!
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

 

 

Swedish Customer Support Agent

Main Responsibilities

• Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
• Create added value by identifying and maximizing sales opportunities
• Natural communicator through Email, Online Chats & Telephone

 

What will you be doing day to day?

• Making all our players happy in a fast paced environment
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
• Working independently and being trusted to make decisions to improve player satisfaction and team results
• Be an amazing team player every day
• Just simply be unstoppable!

 

What are your skills?

• You are awesome in Swedish ( and pretty good in English too!)
• You have experience and a passion in dealing with customers
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude
• Expert coffee maker (tea making is also considered an asset) 🙂

 

 

What will Aspire Global give to you?

• 3 weeks in-depth initial training so you can hit the ground running with confidence
• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues – we are 1 big happy family from top to bottom!
• 26 vacation days
• Daily breakfast!
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

 

Danish Customer Support Agent

Main Responsibilities

• Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
• Create added value by identifying and maximizing sales opportunities
• Natural communicator through Email, Online Chats & Telephone

 

What will you be doing day to day?

• Making all our players happy in a fast paced environment
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
• Working independently and being trusted to make decisions to improve player satisfaction and team results
• Be an amazing team player every day
• Just simply be unstoppable!

 

What are your skills?

• You are awesome in Danish ( and pretty good in English too!)
• You have experience and a passion in dealing with customers
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude
• Expert coffee maker (tea making is also considered an asset) 🙂

 

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues- we are 1 big happy family from top to bottom!
• Breakfast twice a week along with fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• 3 weeks in-depth initial training so you can hit the ground running with confidence
• Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Operations Assistant

Responsibilities:

• Assisting the operations team manager with assigned tasks such as reporting or creating calling lists for the telemarketing teams
• Updating and improving internal files
• Improve call center efficiency and protocols

 

Requirements

• Good level of Excel
• Strong analytical and problem solving abilities
• Highly Organized
• Strong eye for detail
• Ability to work independently
• Native / Fluent in the English Language
• Strong team player, excellent interpersonal skills, self-motivated

 

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues – we are 1 big happy family from top to bottom!
• 26 vacation days
• Daily breakfast!
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

English Content Writer

Responsibilities:

Creating branded content for all ENG online marketing materials (reviews, PRs, SEO articles, mailers, landing pages, banners etc.)
Creating and writing branded Facebook posts
QA of text and graphics

Requirements:

1 year experience as a Content Writer.
Native British Speaker
Excellent interpersonal skills and friendly attitude
Ability to play with words and create marketing magic
Experience in the gaming industry- advantage
Experience writing according to set brand guidelines- advantage
Creative thinker.

Marketing Manager

Responsibilities:

• Responsible for the planning, development and implementation of the company’s brand marketing strategy
• Responsible of brand Acquisition and Retention in all product marketing activities
• Responsible for all conferences and conventions
• Responsible for all brand awareness channels
• Responsible for the creative directions of all marketing materials (visual and content)

Responsible for creating Competitor and market analysis

 

Requirements:

• At least 3 years’ experience as a Marketing Manager in advertising/online B2C industry
• Proven experience in Product marketing
• Branding experience including creating brand concept, concept development into branding guidelines, planning of creative briefs for all brand materials (visual and content)
• Analytical and out of the box creative thinker
• Experience in building and running marketing programs including: creation of marketing and sales presentations, conferences, writing for the professional press, market & competitive analysis
• Experience working with UK and Scandinavian markets- an advantage
• English- native/ high level command (both written and verbal)
• Experience as planning / creative team in advertising agencies- an advantage
• MBA in business/marketing – a big advantage
• Great presentation skills, creative, innovative, motivated, dynamic and results-oriented, proactive

Sport PPC Account Manager

Responsibilities:

The PPC account manager will create and manage online advertising campaigns on Google Adwords, while analyzing the campaigns’ results on a daily basis and optimizing according to company targets and KPIs.

Requirements:

• BA Business Administration/ Economics/ Industrial Engineering – advantage
• At least 3 years of experience in managing Google Adwords campaigns – must
• Proven experience of sports betting advertising – must
• Proven experience of working with budgets and targets
• Excellent analytical skills – must
• Advanced Microsoft Excel skills – must
• Organized and methodical with very high attention to details
• A highly motivated self-learner
• English at mother tongue level
• Good marketing orientation and creativity

Graphic Designer

Responsibilities:

Designing and animating banners, promotional materials, content and related duties as required.

Requirements: 

• Excellent social skills, ability to design in an open space studio with a good vibe.
• Minimum 3 years of experience in graphic design.
• Minimum 3 years of experience in designing web sites materials (Banners, e-mails, landing pages).
• Excellent Photoshop, & illustrator & Flash skills.
• Animation/ motion graphics skills.
• Knowledge of Flash in HTML 5 environment – BIG advantage.
• Good English level – verbal and written.
• Capability and readiness to work hard in a high pace environment.
• Responsible, pedant, details oriented,  precise, excellent learning, communication and interpersonal skills.

Media Buyer Account Manager

Responsibilities:

• Working with publishers
• Negotiating media buying campaigns
• Recruiting new media partners
• Managing and optimizing campaigns
• Managing a monthly budget

 

Requirements:

• Excellent verbal and written communication skills in English
• At least 1 year of prior experience in media buying – a must
• BA in Economics/Business administration/management (or similar) – a must
• Good knowledge of Excel
• Good analytical skills
• Good negotiation skills
• Good human relation skills
• Highly motivated, energetic, result oriented person

B2B Account Manager

Responsibilities:

• Identify and analyze market trends and changing needs of your customers and then translate them into tasks to be undertaken by divisions within the company
• Optimize customer performance through marketing and site optimization
• Push forward the business needs of the company with the client, finding the optimal balance between the client’s needs and those of the company
• Growing Revenue

 

Requirements

• At least 2 years’ experience in Account Management of international customers
• Excellent English level (written and spoken) – A must
• Previous experience in an Internet company (company selling integration services – big advantage)
• Experience in the Online Gaming or Forex Industry – an advantage
• Previous experience in Project Management – an advantage
• Previous sales experience – an advantage
• Familiar with Microsoft Office (namely Word, Excel, PowerPoint)
• Ability to work in a fast-paced environment, multi-task and work well under pressure.
• High business and service orientation
• Strong analytical and problem solving abilities
• Strong team player, excellent interpersonal skills, self-motivated, detail oriented
• Ability to travel abroad

 

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues – we are 1 big happy family from top to bottom!
• 26 vacation days
• Daily breakfast!
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Chief Product Officer

Responsibilities:

• Key member of the executive team setting Aspire Global’s strategy
• Responsible for Aspire Global’s products and the division’s business results
• Leading Aspire Global’s product strategy & developing the product’s roadmap
• Direct assessment of market competition by comparing Aspire Global’s product to competitors’ products
• Identifying product gaps, generating new ideas that will grow market share, seeking validation of product requirements and leading product development.
• Scoping and prioritizing product management activities based on business and customer impact.
• Strong management and leadership skills to inspire, motivate and grow teams

 

Requirements: 

• At least 5 years of experience as CPO or  similar leadership role in an online company
• At least 8 years of experience in internet product management (including writing feature and requirements documents)
• Deep understanding of user interface (UI) and product trends both mobile and web platform
• Business and marketing orientation from a global company
• English at mother tongue level– written and spoken
• Initiative, Creative, Curious, Independent, Hands on style, Team player, Good communication and interpersonal skills.

 

Payments Relationship Manager

Responsibilities

• Monitoring and reporting on customer activity and overall payment performance (success rates, decline reasons, chargebacks etc.)
• Optimization- Increasing conversion rates by optimizing the design and functionality of the payment solutions
• Understanding all functionalities of existing and new payment method solutions, including credit card, Wallet and bank transfer solutions, payment costs and more
• Write high level Business Requirement documents to build new products and support improvements of existing products
• Manage all aspects of new product implementation, including feasibility, estimation,design, marketing and communication
• Relationship management- Manage and maintain ongoing communication with all our payment providers
• Business development- Research and review competitor sites and continuously recommend improvements to our payment products so that we adopt highly innovative and cutting edge payment functionality
• Proactively work with a wide range of departments including analysts, reconciliation, B2B, project and others
• Be an active part of managing the payment strategy and roadmaps for a portfolio of partner payment products
• Be familiar with reconciliation flow

Requirements:

• At least 3 years of experience as a product payment manager, payments team member, analyst or relevant experience in an online company
• Strong team player – positive work relationships
• Passion for Results – Maintain high standards for the individual, team, and organizational accomplishment; tenaciously work to meet and exceed challenging goals; derive satisfaction from goal achievement and continuous improvement.
• Communication Skills – English at a high level, including strong verbal expression
• Proactive, demonstrating autonomy and accountability

 

KARAMBA Product Manager

Responsibilities:

• Responsibility for the player experience through web and mobile platforms
• Hands-on in writing feature and requirements documents for mobile and web products
• Working with multiple departments: designers, analytics, developers, QA, B2B etc
• Working closely with CRM department to increase revenues
• Mobile and Web Product Marketing Research – Researching and analyzing strategic and competitive information – finding trends, innovations and changes in the relevant international gaming industry (marketing and content related level)
• Creating and implementing the player experience strategy
• Responsible for the Mobile (smartphone and tablets) product lifecycle,  escorting the product in his whole lifecycle until the launching and the analyzing phases

 

Requirements: 

• At least 3 years of experience as a Mobile Product Manager
• Experience as a Web Applications Product Manager
• Deep knowledge in UX
• Full understanding of Mobile Environment (IOs, Android, Tablets, Native Apps, J2ME)
• Good familiarity with Web applications, end user experience and acquisition funnel
• Experience from an internet company or online gaming industry – an advantage
• Business and marketing orientation from a global company
• Excellent written and verbal English level
• Ability to learn and adjust quickly to a dynamic and changing environment
• Initiative, creative, curious,  independent, great communication and interpersonal skills, well organized, ability to learn quickly, multi-tasking

 

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues – we are 1 big happy family from top to bottom!
• 26 vacation days
• Daily breakfast!
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Compliance Manager

Responsibilities:

• Responsible for the Compliance of the operation, making sure the operation is working according to the different regulatory guidelines (mainly UKGC, DGA, MGA , GDPR, AML, CMA, ASA)
• Set protocols and processes for the operation to support regulatory guidelines and ensure adequacy of all procedures.
• Work closely with Regulation Manager on implementation of new guidelines
• Work closely with Product implementing changes to the system to support Compliance requirements
• Provide instructions to the operations regarding handling of players complaints
• Handle complaints from external bodies (regulators, IBAS, ASA, etc)
• Assisting with the day to day compliance of the company in all other matters

 

Requirements:

• At least 3 years of experience in the gaming industry and at least 1 year experience as a compliance manager in a gaming operation
• You have a University degree in law or business
• You have a keen interest in compliance and regulatory work paired with the ability to work within a dynamic and fast environment.
• English at mother tongue level– written and spoken – must
• Complete mastery of Office tools (especially- PPT and Excel)
• Practical Internet background- a must
• Local online orientation and knowledge -a big advantage
• Highly motivated, energetic, result oriented person, great communication skills, responsible and good organizational skills

 

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues – we are 1 big happy family from top to bottom!
• 26 vacation days
• Daily breakfast!
• Fruit & biscuits daily
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world