Careers

.NET Developer

• Write clean, scalable code using .NET programming languages (C#/VB.NET);

• Write unit tests;

• Develop technical interfaces, specifications, and architecture;

• Confer with other experts, including systems analysts, programmers and engineers to gather information on project feasibility, limitations, capabilities, requirements and interfaces;

• Manage defect tracking system and resolve issues and prepare update for systems;

• Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement;

• Investigate and develop skills in new technologies;

• Estimate projects cost.

• At least 3 years’ experience in developing .NET Server-side and Web-side;

• Proven experience in designing & developing large scale and high traffic online web applications using .NET technologies;

• Hands on experience with next technologies and languages: C#, ASP.NET MVC, Web API, WCF;

• English level: Upper-Intermediate — reading/writing documents, daily meetings with teams;

• Bachelor’s Degree in Computer Science or related field;

• Responsible, initiator, team-player, and great communication and interpersonal skills.

As a plus:

• Some experience with VB, MSSQL

• Familiarity with the US market is an advantage

Middle Manual QA Engineer

• Participating in requirements analysis and review;

• Functional and regression tests design and execution;

• Collaborating with the development team, QAs, and team management;

• Creating testing documentation: test cases, checklists;

• Managing defects: investigating, reporting, and tracking them to resolution.

• At least 2 years of real working experience in testing web applications and Client/Server applications;

• Familiar with REST, SOAP API;

• Familiar with Postman, SOAP UI, Fiddler tools;

• Experience in writing test documents (STD) — a must;

• Experience in creating SQL queries;

• English level — Upper-intermediate;

• Strong technical skills, ability to deep dive into complex problems & find their root cause;

• Hard-worker, proactive, responsible, detail-oriented, initiator, excellent learning abilities, great communication, and interpersonal skills.

• High-level compensation and regular performance-based salary and career development reviews;

• PE accounting and support;

• Working in a comfortably located office;

• Medical insurance (health), employee assistance program;

• Paid vacation, holidays and sick leaves;

• Sport compensation;

• English classes with native speakers, training, conferences participation;

• Referral program;

• Team buildings, corporate events.

Ops and IT Director (Relocation to Malta)

• End to end ownership on all Ops and IT teams

• Manage the DevOps processes at the company level

• End to end ownership on the company IT budget

• Maintain open and frequent communication with the customers

• Manage the DevOps/IT staff by recruiting, training, and coaching employees, communicating job expectations, and appraising their performance

• Manage and maintain ITIL principles in Service-Ops & NOC entities

• Keep up to date with the company’s tech development and product roadmap

• Meet agreed to SLA levels per customer

• End to end ownership on all Prod and non-Prod environments

• Interface with various departments in the company including Products, Projects, and more.

* 5+ years of DevOps/Ops management — Must 

* 5+ years of NOC and high tier Support management — Must

* Proven experience in leading and managing large IT projects and rolling out IT infrastructures across various technologies — Must

* Proven experience in handling hybrid (on-prem plus public cloud) based infrastructure– Must

* Proven experience in handling IT budget (both Capex and Opex)

* Proven experience in handling security/infrastructural/operational audits (e.g. ISO27001)

* Proven experience in handling external vendors (evaluation and negotiation)

* Knowledge of ITIL practices for Service/Asset/Change management

* Bachelor’s technical degree (or similar) — Must

* Proven experience in building and implementing DevOps/Ops roadmaps and strategies

* Excellent organizational and leadership skills

* Excellent English — verbal and written.

AML Manager

• Ensure compliance with the respective anti-money laundering regulations throughout the business.
• Monitoring and reviewing existing AML policies and procedures but also constantly identifying gaps and new potential improvement areas whilst devising remedial actions, and maintaining a continuous identification and classification of potential risks;
• Regulatory reporting related to AML/CFT to relevant authorities.
• Exercising sound judgement on sensitive and time-dependent matters by keeping abreast of legislative and commercial developments at regional and global level;
• Assisting with the resolution and processing of regulatory requests.
• Analysis of inherent risks raised in audits and risk assessments, implementing the necessary control mechanisms and ensuring they are addressed in accordance with agreed timelines.
• Advise on policy and strategy for the respective markets, building a key network and anticipating upcoming changes.
• Own the necessary AML documentation, including risk assessments, acceptance policies, procedures and controls.
• Lead the internal and external audits on anti-money laundering.
• Act as the point of contact and support for related legal claims and issues.
• Provide support to the operational teams by being the point of contact and escalation, namely with high risk cases and scenarios.
• Train and conduct quality checks on operations to ensure quality and consistency with the policy and approach.
• Be responsible for the core team's KPI's in both Quality & Productivity, to ensure targets are met.
• Be able to Manage/Supervise the team, monitor workload and re-assign tasks as necessary.
• Be able to guide the development of existing AML procedures, applications, and tools in line with business requirements and team's feedback.
• Handling escalations from members of the team and other departments diplomatically and fairly

• Great analytical & organisational skills
• Able to work with minimal guidance and supervision
• Self-motivated and a self-starter
• Time management skills
• Experience in a similar role for at least 2 years
• Genuine interest and passion in the field of anti-money laundering

Responsible Gaming Specialist

•  Reviewing and monitoring customer’s accounts from a responsible gaming perspective.
•  Identifying high risk players by conducting analysis of customers’ behaviour and activity.
•  Conducting outbound calls to ensure that the players are gambling responsibly and, in their means.
•  Knowing and promoting our Responsible Gaming tools.
•  Working closely with the AML department to assess the customer’s affordability.

Requirements:

• Experience and a passion in dealing with customers.
• Previous experience in RG & AML – added asset.
• Awesome verbal and written command of the English language.
• Attention to details.
• Excellent written and verbal communication skills.

What will Aspire Global give to you?

• Initial in-depth initial training so you can hit the ground running with confidence
• Cool offices based in the most popular location on the island – central Sliema
• Career progression opportunities – 47% of our employees have been internally promoted!
• Amazing colleagues - we are 1 big happy family from top to bottom!
• 24 vacation days
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Brazilian Portuguese Customer Support Agent

• Delivering a high level of service ensuring player satisfaction, and handling of all general enquiries.
• Natural communicator through email, online chats with the occasional outbound phone call.
• Working an afternoon/ evening shift:
• 06:00pm-03:00am CET – subject to change according to traffic growth/ trends.
• Aspire Global employees are adequately trained in Responsible Gambling in order to protect customers from harm following the relevant licensing objectives.

What will you be doing day to day?

• Providing our customers with the best level of service.
• Taking on board feedback, learning, and constantly enhancing your already incredible skills.
• Working independently and being trusted to make decisions to improve player satisfaction and team results whilst maintaining a strong focus on player protection & responsible gaming.
• Be an amazing team player every day.
• Just simply be unstoppable!

• You are awesome in Brazilian Portuguese, both written and spoken (and pretty good in English too).
• You thrive at multi-tasking.
• Master new skills quickly.
• A super positive attitude.
• Flexible to change in an ever growing / dynamic environment.
• A keen eye for detail.
• Strong communicator as well as instinctive solution provider (moved from what will you be doing day to day).
• You have experience and a passion in dealing with customers.

What will Aspire Global give to you?

• Initial in-depth training so you can hit the ground running with confidence.
• Cool offices based in the most popular location on the island – central Sliema.
• Career progression opportunities – 47% of our employees have been internally promoted!
• Amazing colleagues - we are 1 big happy family from top to bottom!
• 24 vacation days.
• Monthly happy hour! Time to have a bite to eat with your colleagues.
• Develop your sporting abilities by joining our company football team.
• Weekly classes offered at one of the best fitness clubs on the island.
• Private health insurance.
• Free eye testing.
• Anniversary rewards.
• Generous performance-based prizes to reward outstanding achievements within the customer service department.
• An opportunity to grow professionally within one of the biggest iGaming companies in the world.

Business Analyst

• Collaborate with the marketing team in the design of engaging campaigns that can be analyzed and conduct pre-campaign analysis.
• Deliver customer insights and make recommendations by performing post-campaign analysis
• Provide timely and accurate monthly reporting of KPI
• Responsible for hands-on analysis of marketing campaigns
• Partner with cross-functional stakeholders to develop and execute campaigns that optimize customer loyalty and lifetime value
• Provide support for the development of predictive models, customer segmentation studies, and reports
• Understand performance and explain the story behind the numbers, prepare data sets for the analysis by querying multiple data sources 
• Define and implement measurement strategies producing meaningful marketing KPIs and reports with actionable insights/actions.
• Identify opportunities to improve business/marketing performance Manage Snr. Stakeholder Expectations
• Answer business questions using data and analytic techniques, providing fact-based responses
• Data preparation: define, transform and structure data so that the data is ready for analysis
• Create new measures and dimensions within the data as needed to solve the problem at hand.
• Find and implement analytical approaches to decision making optimization
• Demonstrate the value of your analytical outputs in terms of decision-making improvement.
• Educate business users and leaders on how to measure performance. 
• Look for ways of working with the rest of the BI team to fully automate where the same analysis needs to be repeated weekly or periodically.

• 2 years of experience in a data analytics role, ideally in CRM analytics
• Expert in A/B testing and relevant statistical knowledge
• Exceptional data wrangling skills dealing with complex datasets to combine and automate the analytics workflow 
• Intermediate Knowledge of SQL
• Google Analytics knowledge – an advantage
• Experience in reporting tools - Power-bi or similar
• Demonstrate Analytical
• Leadership skills
• Excellent understanding of KPIs, business processes, and data context
• Capable of clarifying business hypotheses and applying the analytical techniques to test them
• Capability to interpret data and drive business conclusions
• Degree in science, economics, mathematics, computer science, or statistics - an advantage
• Python, R, or equivalent – an advantage
• English- fluent speaking and writing capabilities

Business Analyst (temporary)

•  Collaborate with the marketing team in the design of engaging campaigns that can be analyzed and conduct pre-campaign analysis.
• Deliver customer insights and make recommendations by performing post-campaign analysis
• Provide timely and accurate monthly reporting of KPI
• Responsible for hands-on analysis of marketing campaigns
• Partner with cross-functional stakeholders to develop and execute campaigns that optimize customer loyalty and lifetime value
• Provide support for the development of predictive models, customer segmentation studies, and reports
• Understand performance and explain the story behind the numbers, prepare data sets for the analysis by querying multiple data sources 
• Define and implement measurement strategies producing meaningful marketing KPIs and reports with actionable insights/actions.
• Identify opportunities to improve business/marketing performance Manage Snr. Stakeholder Expectations
• Answer business questions using data and analytic techniques, providing fact-based responses
• Data preparation: define, transform and structure data so that the data is ready for analysis
• Create new measures and dimensions within the data as needed to solve the problem at hand.
• Find and implement analytical approaches to decision making optimization
• Demonstrate the value of your analytical outputs in terms of decision-making improvement.
• Educate business users and leaders on how to measure performance. 
• Look for ways of working with the rest of the BI team to fully automate where the same analysis needs to be repeated weekly or periodically.

• 2 years of experience in a data analytics role, ideally in CRM analytics
• Expert in A/B testing and relevant statistical knowledge
• Exceptional data wrangling skills dealing with complex datasets to combine and automate the analytics workflow 
• Intermediate Knowledge of SQL
• Google Analytics knowledge – an advantage
• Experience in reporting tools - Power-bi or similar
• Demonstrate Analytical
• Leadership skills
• Excellent understanding of KPIs, business processes, and data context
• Capable of clarifying business hypotheses and applying the analytical techniques to test them
• Capability to interpret data and drive business conclusions
• Degree in science, economics, mathematics, computer science, or statistics - an advantage
• Python, R, or equivalent – an advantage
• English- fluent speaking and writing capabilities 

Director of Payments, Risk and AML

·      You will be responsible and be the operational owner of Payments, Risk and AML Compliance Program by effectively managing risks and delivering practical guidance and advise.

·      Be responsible for the deployment and launch of new payment methods.

·      Managing relationships with payment service providers - including commercial negotiations; closing contractual terms and conditions; and managing ongoing work with vendors.

·      Understand business needs and develop plans to address them.

·      Ownership of all tasks related to Payments, Verifications and AML when launching new partners.

·      Notify business of risks, red flags and mitigations plans.

·      Align and partner with the Onboarding Team, as the primary payments and KYC/AML/Fraud advisor.

·      Maintain oversight over third-party audits with a keen eye for extracting business value while satisfying compliance requirements.

·      Provide practical guidance and advise based on knowledge and experience with KYC processes and transaction monitoring.

·      Partner with product and other legal and compliance stakeholders to develop and implement efficiently and scalable automated solutions to effectively and efficiently manage AML compliance risk. 

·      Manage and guide a team of Payments, Risk and AML professionals while serving as a leader for the team and through the company.

·      Use Data analytics to identify trends, gaps and evolving risks and develop appropriate plans to mitigate those risks.

·      Use data analytics to create relevant compliance related KPIs to track and measure progress against over time. 

·      Excellent written and spoken English.

·      Working experience in a leadership role.

·      Extensive experience in managing Payments and AML functions for an online gambling company.

·      Ideally with compliance, responsible gaming and/or anti-money laundering qualification.

·      Exposure to Payments, Risk, Fraud and Customer Service areas.

·      Excellent interpersonal, leadership & communication skills.

·      A strong, effective and fair decision-maker.

Product Team Leader

• Lead and mentor a team of Product Managers, providing guidance and support to ensure high-quality product development that meets customer needs and aligns with company objectives.
• Collaborate with cross-functional teams to define product roadmaps, establish priorities, and ensure alignment with the company's strategic goals.
• Develop and execute product strategies that address market opportunities and customer needs, balancing business goals and customer value.
• Ensure that the team conducts customer research, market analysis, and competitive assessments to inform product decisions and prioritize feature development.
• Work closely with Engineering and Design teams to ensure timely and effective product delivery, providing feedback and guidance to ensure quality and usability.
• Drive product launch activities, including messaging, positioning, and go-to-market strategies, to ensure successful product adoption and customer satisfaction.
• Monitor and analyse key product metrics to measure success, identify opportunities for improvement, and make data-driven decisions to improve product performance.
• Stay up-to-date on industry trends, emerging technologies, and competitor offerings to inform product development and strategic decision-making.

• Experience in iGaming industry – a must
• 5+ years of experience in product management, with at least 2 years in a leadership role – a must
• Bachelor's degree in a relevant field (e.g., Business, Engineering, Computer Science).
• Strong leadership and people management skills, with the ability to inspire and motivate a team to achieve results.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.
• Strong strategic thinking skills, with the ability to balance business goals and customer value to drive product success.
• Strong analytical and data-driven decision-making skills, with the ability to use data to inform product decisions and measure success.
• Passion for creating exceptional products that delight customers and drive business growth.

Product Team Leader

• Lead and mentor a team of Product Managers, providing guidance and support to ensure high-quality product development that meets customer needs and aligns with company objectives.
• Collaborate with cross-functional teams to define product roadmaps, establish priorities, and ensure alignment with the company's strategic goals.
• Develop and execute product strategies that address market opportunities and customer needs, balancing business goals and customer value.
• Ensure that the team conducts customer research, market analysis, and competitive assessments to inform product decisions and prioritize feature development.
• Work closely with Engineering and Design teams to ensure timely and effective product delivery, providing feedback and guidance to ensure quality and usability.
• Drive product launch activities, including messaging, positioning, and go-to-market strategies, to ensure successful product adoption and customer satisfaction.
• Monitor and analyse key product metrics to measure success, identify opportunities for improvement, and make data-driven decisions to improve product performance.
• Stay up-to-date on industry trends, emerging technologies, and competitor offerings to inform product development and strategic decision-making.

• Experience in iGaming industry – a must
• 5+ years of experience in product management, with at least 2 years in a leadership role – a must
• Bachelor's degree in a relevant field (e.g., Business, Engineering, Computer Science).
• Strong leadership and people management skills, with the ability to inspire and motivate a team to achieve results.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.
• Strong strategic thinking skills, with the ability to balance business goals and customer value to drive product success.
• Strong analytical and data-driven decision-making skills, with the ability to use data to inform product decisions and measure success.
• Passion for creating exceptional products that delight customers and drive business growth.

Sports CRM Specialist

• Creating, implementing, and managing customer journeys for new players based on specified Sports using scenarios.
• Reporting on results from new customer journeys and CRM activities.
• Creating, implementing, and managing an error-free execution of sports CRM projects and marketing activities.
• Performing end-to-end monitoring and analysis of campaign execution & performance and provide relevant feedback.
• Designing, creating, and improving Sports CRM email templates and marketing materials.
• Assisting in producing and delivering commercial briefs and campaign plans.
• Assisting with promotional content, banner planning, newsletter and other promotional material.
• Ensuring that retention plans are adapted to suit the local market/brands.
• Proactively looking for Ad-Hoc sports campaign opportunities that help maximize the customer experience based on near real-time changes in customer situation across different markets/brands.
• Aspire Global employees are adequately trained in Responsible Gambling in order to protect customers from harm following the relevant licensing objectives.

• Deep understanding of Sportsbook product and a passion for and knowledge of Sports – must.
• Experience with implementing and tracking campaign metrics across multiple channels, including email, direct mail, SMS, Push – must.
• Experience in creating customer segmentations & new customer life cycles.
• Excellent project management, time management and problem-solving skills.
• BA/BSc. in industrial engineering or equivalent – advantage.
• Good working knowledge of HTML – must.
• Proficient user of Excel.
• Ability to understand multiple backend systems and how they work in-sync.
• Ability to work on a tight deadline and under pressure.
• Strong initiative.
• Excellent written and verbal English level, additional native language skills is a significant advantage.
• Responsible, detail oriented, well organized, independent, able to learn quickly, multi-tasker, great interpersonal skills, team player.

Vice President of Sales

• Providing strategic leadership and global direction for new business development in Aspire
• Global to maximize growth and profitability. Ensure alignment with the strategic direction of
• Aspire Global’s vision and goals.
• Develop and execute the business growth strategy as primary owner of securing deals with new business partners, executing medium and long terms strategies to ensure year on year
• improvement.
• Identify key decision-makers and strategic players in each marketplace, recommend and build appropriate account plans including strategic alliances and partnerships where appropriate.
• Develop strategic sales plans that will promote sales growth and customer satisfaction.
• Key contributor to the global short, medium, and long-term strategy and execution roadmap to position Aspire Global in high value, high growth markets and regions.
• Explore and analyse market trends and identify new opportunities.
• Consistently capitalise on commercial opportunities and put in place infrastructure and systems to support the success of the sales function.
• Coordinate with Marketing and product teams to develop and implement operational plans for new product launches. Assess the business risk of new opportunities.
• Build brand and product leadership awareness for Aspire Global in existing and new markets.
• Identify, develop, and secure new business opportunities.
• Develop internal relationships to ensure Aspire delivers on promises to clients.

• Experience of developing and delivering world class commercial strategies
• Commercially minded – can spot an opportunity and close a deal
• Well positioned at C-level within the global gaming industry
• 8 years of experience in sales roles
• 3 years of experience as VP/Head of Sales/Business development
• Proactive person
• Experience in market research
• Previous experience within an iGaming company – a MUST
• Familiarity of the online sports-betting industry - advantage
• Strong presentation skills
• Highly charismatic people’s person
• English at a fluent level – a MUST, any additional languages will be a plus