Careers

German Customer Support Agent

Main Responsibilities 

• Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
• Create added value by identifying and maximizing sales opportunities
• Natural communicator through Email, Online Chats & Telephone

What will you be doing day to day?

• Making all our players happy in a fast paced environment
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
• Working independently and being trusted to make decisions to improve player satisfaction and team results
• Be an amazing team player every day
• Just simply be unstoppable!

What are your skills? 

• You are awesome in German, both written and spoken (and pretty good in English too)
• You have experience and a passion in dealing with customers
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude
• Expert coffee maker (tea making is also considered an asset) 🙂

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues- we are 1 big happy family from top to bottom!
• Weekday Breakfast!
• Fruit & biscuits daily
• Friday Beers (bi-monthly)
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• 3 weeks in-depth initial training so you can hit the ground running with confidence
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Finnish Customer Support Agent

Main Responsibilities

• Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
• Create added value by identifying and maximizing sales opportunities
• Natural communicator through Email, Online Chats & Telephone

What will you be doing day to day?

• Making all our players happy in a fast paced environment
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
• Working independently and being trusted to make decisions to improve player satisfaction and team results
• Be an amazing team player every day
• Just simply be unstoppable!

What are your skills?

• You are awesome in Finnish (and pretty good in English too!)
• You have experience and a passion in dealing with customers
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude
• Expert coffee maker (tea making is also considered an asset) 🙂

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues- we are 1 big happy family from top to bottom!
• Weekday Breakfast!
• Fruit & biscuits daily
• Friday Beers (bi-monthly)
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• 3 weeks in-depth initial training so you can hit the ground running with confidence
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Danish Customer Support Agent

Main Responsibilities

• Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
• Create added value by identifying and maximizing sales opportunities
• Natural communicator through Email, Online Chats & Telephone

What will you be doing day to day?

• Making all our players happy in a fast paced environment
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
• Working independently and being trusted to make decisions to improve player satisfaction and team results
• Be an amazing team player every day
• Just simply be unstoppable!

What are your skills?

• You are awesome in Danish (and pretty good in English too!)
• You have experience and a passion in dealing with customers
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude
• Expert coffee maker (tea making is also considered an asset) 🙂

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues- we are 1 big happy family from top to bottom!
• Weekday Breakfast!
• Fruit & biscuits daily
• Friday Beers (bi-monthly)
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• 3 weeks in-depth initial training so you can hit the ground running with confidence
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Swedish Customer Support Agent

Main Responsibilities

• Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
• Create added value by identifying and maximizing sales opportunities
• Natural communicator through Email, Online Chats & Telephone

What will you be doing day to day?

• Making all our players happy in a fast paced environment
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
• Working independently and being trusted to make decisions to improve player satisfaction and team results
• Be an amazing team player every day
• Just simply be unstoppable!

What are your skills?

• You are awesome in Swedish (and pretty good in English too!)
• You have experience and a passion in dealing with customers
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude
• Expert coffee maker (tea making is also considered an asset) 🙂

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues- we are 1 big happy family from top to bottom!
• Monday to Friday Breakfast!
• Fruit & biscuits daily
• Friday Beers (bi-monthly)
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• 3 weeks in-depth initial training so you can hit the ground running with confidence
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

English Customer Support Agent

Main Responsibilities

• Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
• Create added value by identifying and maximizing sales opportunities
• Natural communicator through Email, Online Chats & Telephone

What will you be doing day to day?

• Making all our players happy in a fast paced environment
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
• Working independently and being trusted to make decisions to improve player satisfaction and team results
• Be an amazing team player every day
• Just simply be unstoppable!

What are your skills?

• You are awesome in English
• You have experience and a passion in dealing with customers
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude
• Expert coffee maker (tea making is also considered an asset) 🙂

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues- we are 1 big happy family from top to bottom!
• Monday to Friday Breakfast!
• Fruit & biscuits daily
• Friday Beers (bi-monthly)
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• 3 weeks in-depth initial training so you can hit the ground running with confidence
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Norwegian Customer Support Agent

Main Responsibilities

• Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
• Create added value by identifying and maximizing sales opportunities
• Natural communicator through Email, Online Chats & Telephone

What will you be doing day to day?

• Making all our players happy in a fast paced environment
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
• Working independently and being trusted to make decisions to improve player satisfaction and team results
• Be an amazing team player every day
• Just simply be unstoppable!

What are your skills?

• You are awesome in Norwegian (and pretty good in English too!)
• You have experience and a passion in dealing with customers
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude
• Expert coffee maker (tea making is also considered an asset) 🙂

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues- we are 1 big happy family from top to bottom!
• Monday to Friday Breakfast!
• Fruit & biscuits daily
• Friday Beers (bi-monthly)
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• 3 weeks in-depth initial training so you can hit the ground running with confidence
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Document Processor

Aspire Global is a leading international online gaming company and are looking for a dynamic and motivated individual to take on the junior role of Document Processor to work with us.

Main Responsibilities:

• Verification and validation of customer due diligence documents
• Assisting the compliance team manager with assigned tasks

Essential Job Skills / Abilities:

• Must be highly focused and have a very good eye for detail
• Able to multi-task and take initiative in all parts of the operation
• Must be self-motivated and able to work with a team

Required Education and / or Experience: 

• Knowledge of Microsoft Office (Outlook, Word, Excel, etc.)
• Possess excellent written and spoken English
• Navigation of web applications
• Post-secondary level of education

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues- we are 1 big happy family from top to bottom!
• Weekday Breakfast!
• Fruit & biscuits daily
• Friday Beers! (bi-monthly)
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Weekly classes offered at one of the best fitness clubs on the island
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

English Content Writer

Responsibilities:

• Creating branded content for all ENG online marketing materials (reviews, PRs, SEO articles, mailers, landing pages, banners etc.)
• Creating and writing branded Facebook posts
• QA of text and graphics

Requirements:

• 1 year experience as a Content Writer
• Native British Speaker
• Excellent interpersonal skills and friendly attitude
• Ability to play with words and create marketing magic
• Experience in the gaming industry- advantage
• Experience writing according to set brand guidelines- advantage
• Creative thinker

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues – we are 1 big happy family from top to bottom!
• Daily Breakfast
• Fruit & biscuits daily
• Friday Beers (bi-monthly)
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

English Copywriter

Responsibilities:

• Creating branded content for all ENG online marketing materials (reviews, PRs, SEO articles, mailers, landing pages, banners etc.)
• Creating and writing branded Facebook posts
• QA of text and graphics

Requirements:

• A minimum of a year’s experience as a Content Writer within an online casino
• Native Level of written and verbal English
• Degree or an equivalent qualification in Journalism or Linguistics
• Excellent interpersonal skills and friendly attitude
• Ability to play with words and create marketing magic
• Creative thinker
• Problem-solver and solution-seeker

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues – we are 1 big happy family from top to bottom!
• 26 vacation days
• Daily breakfast!
• Fruit & biscuits daily
• Friday Beers (bi-monthly)
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

Karamba Head of Acquisition

Responsibilities:

• Responsible for the targets of: Affiliate, Media, SEO and PPC activities (online and offline) to meet the company’s objectives and ROI guidelines.
• Responsible for seeking out, negotiating and finalising deals for Karamba.
• Maintain and grow existing relationships with our partners.
• Manage 4 teams of 20 members and ensuring professional growth for the members.
• Working with external resources and agencies to execute the digital marketing mix and compile performance reports on all marketing activity.
• Ensure that all activity delivered is consistent with the brand guidelines.
• Strong management and leadership skills to inspire, motivate and grow teams.
• Frequent travel will be required as a part of this role.

 Requirements: 

• At least 5 years of experience in the online gambling industry – a must.
• Proven experience in affiliate management and different media, SEO and PPC channels.
• The ability to build and maintain professional relationships.
• English at mother tongue level – written and spoken.
• Additional languages – big advantage.
• Proactive and multitasking personality.
• Initiative, creative, curious, independent, hands on style, team player, good communication and interpersonal skills.

Karamba Affiliate Manager

Main Responsibilities

• Manage affiliate accounts to help deliver on group KPI and monitor the performance of affiliates on a regular basis, whilst providing a proactive, positive and constructive relationship.
• Constant recruitment of new affiliates, closing the deal and following up on the activity and performance.
• Help develop and implement initiatives to improve affiliate performance and retention.
• Working closely with our design team to continuously improve marketing materials and affiliates performances.
• Participate in industry conferences and networking events.

Requirements

• Must be fluent in English both written and verbal, any other language skills is considered an advantage.
• Minimum 2 years of previous experience in an affiliate management role.
• Previous experience within the iGaming industry is a must.
• Excellent communication and interpersonal skills.
• Strong analytical/reporting skills.
• Target driven with a proven and consistent track record of delivering results.
• Highly motivated and energetic.

Full Stack PHP/WordPress Team Lead-1052

Responsibilities:

• Provide leadership to development resources across our global organization
• Consult on technical solutions
• Design and code solutions to meet defined business requirements
• Enforce and improve organizational development standards and best practices

Requirements:

• 5+ years of experience developing in PHP
• In-depth knowledge of object-oriented principles and design patterns
• Experience with web services (SOAP, XML-RPC, REST) and APIs
• Experience in WordPress core functions, writing plugins, custom post types, action and filter hooks, WordPress multisite
• Deep knowledge of JavaScript, CSS, and HTML5 concepts
• Must be able to multi-task, manage details, and keep sight of overall objectives
• Must possess an exceptional ability to effectively communicate both verbally and non-verbally, with technical and non-technical personnel
• At least 2 years as a Team leader

Applicative DBA SQL Server & MySQL

Requirements: 

• At least 5 years of experience as a DBA Developer SQL Server
• Experience in 2008 & 2016 versions, big database, critical systems, performances improvement and optimizations
• Writing complicated t-sql, stored procedures and functions
• Experience writing design documents and Architecture
• Deep and wide understanding of databases’ structure
• Motivated, team player with ability to learn fast and great analysis skills
• Experience in building ETL procedures
• Knowledge and Experience in the Cloud environments focusing on SQL DB & MySQL.
• 3+ years of experience as a database administrator/developer in SQL Server environment
• 3+ years of experience in administering SQL Server databases and environments
• 3+ years of experience in writing TSQL queries, stored procedures, SSIS package development
• Motivated team player with analysis skills, ability to learn fast
• Excellent problem-solving and organizational skills
• Ability to work on Call 24/7
• Experience in partitioning, encryption
• Infrastructures- operating system of clustering, DRP, storage, monitoring

Responsibilities:

• Monitor performance of database systems
• Optimize SQL Code as necessary
• Deploy database version changes to production environments
• Monitor and maintain database maintenance plans for backups, index rebuild/defragment, and database statistics
• SQL Server Installation, Upgrades, Migrations and Configuration
• Troubleshoot and resolve database performance/connectivity issues
• Follow Problem Management processes to troubleshoot and resolve recurring issues
• Proactively monitor and respond to MSSQL database Alerts
• On-call requirements to ensure 24 x 7 support of database operations

Advantages:

• Bachelor’s Degree in computer science or related field
• Knowledge Azure SQL DB, Manage Instance.
• Experience with Query optimization, performance tuning and monitoring
• Knowledge of Infrastructures:  IT Network, Clustering, AlwaysON
• Experience with Monitoring & Diagnostic tools
• Experience with SSIS, SSRS, SSAS

Full Stack Developer (PHP)

Requirements

• Bachelor’s Degree in Computer Science / Software engineering
• At least 3 years’ experience in front end development:
  HTML, CSS, JavaScript, JQuery, Ajax – MUST
• At least 3 years’ experience in PHP and MYSQL – MUST
• Good understanding of MVC
• Hard-worker, Responsible, excellent learning abilities,
  great communication and interpersonal skills
• Experience in WordPress CMS– an advantage
• Excellent English level

Service Operations Engineer

Responsibilities:

• Research and report issues found on the production environments (High Priority Issues)
• Provide Tier 3/4   services for support center and third-party integrators
• Monitor, and be responsible for the progress of all issues/bugs reported
• Interface with various Departments, R&D and Customer Support groups to address product issues in complex environments
• Maintain good internal and external customer communication, provide high level of support and minimize escalations to R&D
• Prioritize daily missions/tickets and manage critical escalations

Requirements: 

• Strong understanding of web and web-related technologies and Client/Server applications – Must
• 1-3 years’ experience in manual web testing or 3^rd/4^th level support position – An advantage
• Bachelor’s degree in Computer Science / Software Engineering (or similar)
• Experience with Web debugging tools – An advantage
• Previous experience in SQL
• 24/7 availability in case of critical issues (on call duty)
• Strong troubleshooting and problem-solving skills
• Excellent verbal and written communication skills in English
• Service Oriented and good communication and interpersonal skills
• Hard working, responsible, meticulous, detail-oriented, independent

.Net Core Microservices Developer

Responsibilities:

• Responsibility for the quality of the deliveries all the way to production.
• Promote an End-to-end Quality and accountability state of mind in the team
• Practices of full integration Tests coverage, Code reviews.
• CI/CD pipeline.
• Work smoothly with other teams/TLs / Architects & product.
• Continuously learn and share new ideas and technical concepts.
• Identify new technologies that improve product development and end user experience

Requirements:

• At least 5 years of experience as a .Net Developer
• Multi-Tier architecture developer
• Experience writing design documents and architecture
• Deep and wide understanding Microservice developing
• Motivated, team player with ability to learn fast and great analysis skills
• Knowledge and Experience in the Cloud environments
• Motivated team player with analysis skills, ability to learn fast
• Excellent problem-solving and organizational skills
• Infrastructures- operating system of clustering, DRP, storage, monitoring
• Knowledge and experience in Azure PaaS & IaaS services
• Microservices orchestrator AKS or Service Fabrics
• 5 – 6 years’ experience in .Net Framework
• Components & Services, API Management, AKS, Service Fabrics, Kafka, Spark, Redis, SQL & No-SQL DBs, Node JS and more.
• Client-side components in C#, ASP.NET MVC, Angular, React, JavaScript, HTML, CSS.
• Ability to work in unconventional hours

Advantages:

• Bachelor’s Degree in computer science or related field
• Multithreading high scale operation
• Deep knowledge of network and integration capabilities
• Experience with Monitoring & Diagnostic tools           

System Analyst

Responsibilities:

• Analyze and Understand client needs and translating them into detailed functional and Technical documents
• Plan system flows from the ground up
• liaising extensively with external or internal clients
• working closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction

Requirements: 

• Bachelor’s Degree in Computer Science or related field
• 5 years’ experience in a System Analyst role
• Experience in writing detailed specification documents of internet technologies and products
• Excellent logical approach, methodical, investigative and inquisitive mind
• Excellent written and verbal English level and presentation skills
• Experience with Mobile Applications – advantage
• Cloud Azure or AWS Microservices Systems – advantage
• Team player, self-motivated, detail oriented, well organized, multi-tasking
• Excellent interpersonal and client-handling skills with the ability to manage expectations and explain technical detail
• Ability to learn and adjust quickly to a dynamic and changing environment

BI Developer

Requirements:

• At least 3 years of experience in BI development
• Good knowledge in OLAP/BI methodologies and tools
• Work experience with SSAS and SSIS
• Experience building and designing Cubes in SSAS
• Experience in ETL process
• Deep knowledge of SQL Server 2005/2008/2016.
• Motivated, great interpersonal skills, team player with ability to learn fast and work under pressure

Advantages:

• Development/design of reports in SSRS/Panorama
• Performance tuning of Cubes/DWH
• Experience as DBA
• Knowledge in Hadoop, Spark or Data Bricks
• Cloud data solutions
• Experience in writing MDX queries

Pruduction IT Team Leader

Responsibilities:

• • Administering of web platform production/DEV/QA environment.
  • Maintain support and setup IT infrastructures.

Requirements:

• Experience with lead a small team for at least 3 years.
• Working with high SLA (near 100%) environment.
• Experience with working with external providers.
• Ability to understand the system beyond the infrastructure (application flows).
• At least 3 years’ experience as a System Administrator in Microsoft environments
• At least 1 year experience (deep knowledge) with 3 or more of the following subjects:
  • Microsoft servers administration (2008-2016)
  • IIS web servers (Apache, nginx is an advantage)
  • Blade Systems (HP, UCS)
  • Storage Systems (3PAR, NetAPP)
  • Virtualization (VMWare)
  • Active Directory administration
  • Scripting languages (Power shell ,VB, Perl, PHP)
  • Linux
  • MSSQL/MYSQL maintenance
• Experience with the following subjects is a big advantage:
  • Knowledge in production environments networking (Switches, Firewalls, Routers, Load Balancers)
  • Experience working as a Production System Administrator in a WEB company that hold multiple Data Centers around the world.
• Excellent problem-solving skills and a strong customer service attitude.
• Fast & self-learner, hardworking, team player, organized, responsible, dynamic and motivated.
• Fluent English.
• Ability to be on Call 24/7

Production System Administrator

Responsibilities:

• • Administering of web platform production/DEV/QA environment.
  • Maintain support and setup IT infrastructures.

Requirements:

• At least 3 years’ experience as a System Administrator in Microsoft environments
• At least 1 year experience (deep knowledge) with 3 or more of the following subjects:
  • Microsoft servers administration (2008-2016)
  • IIS web servers (Apache, nginx is an advantage)
  • Blade Systems (HP, UCS)
  • Storage Systems (3PAR, NetAPP)
  • Virtualization (VMWare)
  • Active Directory administration
  • Scripting languages (Power shell ,VB, Perl, PHP)
  • Linux
  • MSSQL/MYSQL maintenance
• Experience with the following subjects is a big advantage:
  • Knowledge in production environments networking (Switches, Firewalls, Routers, Load Balancers)
  • Experience working as a Production System Administrator in a WEB company that hold multiple Data Centers around the world.
• Excellent problem-solving skills and a strong customer service attitude.
• Fast & self-learner, hardworking, team player, organized, responsible, dynamic and motivated.
• Fluent English.
• Ability to be on Call 24/7

Production Network and System Engineer

Responsibilities:

• Administering of web production data centers
• Monitoring and supporting IT infrastructures
• Providing IT support for development and QA centers

Requirements: 

• At least 3 years’ experience as network administrator in web environments
• At least 3 years’ experience with Cisco Networking in production environments (Firewalls + VPN, Routers + BGP, Switches) – Must!
• At least 3 years’ experience with F5 BIG-IP modules (LTM, ASM..) on production environments.
• At least 3 years’ experience with the following subjects:

• Maintaining a high critical web production systems
• IIS web servers (Apache is an advantage)
• Blade Servers, Storages (Advantage)

• Experience with open source monitoring tools
• Experience with scripting languages (Power shell, VB, Perl, PHP)
• Excellent problem-solving skills and a strong customer service attitude
• Fast & self-learner, hardworking, team player, organized and responsible, dynamic, motivated
• Bachelor’s Degree in engineering or computer science – an advantage
• Fluent English level
• Ability to be on Call 24/7 – Must

SRE Director

Responsibilities:

Lead and manage a team’s responsible for: Incident Management, Detection, Change Execution/Approvals, and maintenance for all integrated properties, as well as root cause analysis/remediation and other proactive measures to improve the stability of customer performance and minimize risk of impact to customers. The team work collaboratively with internal R&D Teams, and partner closely with various teams to drive resiliency improvements and reduce our MTTD and MTTR. You will manage a highly skilled team that currently work on shift rotation.

• Ensures optics proactively in diagnostics, detection, configuration, application, develop service-ownership to fill gaps and provide detective in customer experience
• Creating capabilities to have SR team respond in a timely manner to incidents and find root cause
• Work successfully with other cross-cloud service owners (developers, DBAs, Network etc) with positive relationships but with influence
• Proactive measure to impact customers beyond current NOC SRE team – We want to actually solve the problems and configure visibility
• Involved in public cloud tooling in Linux environments
• Collaborate with SR dashboards and analytics to give predictive insights on data center environments for customers
• Passionate about engineering productivity and service ownership and customer success
• Passionate about Continuous Integration and Delivery and driving teams to adopt this delivery model
• Excited by building reliable, self-healing services on unreliable hardware
• Experience designing, developing, debugging, and operating resilient distributed systems that run across thousands of compute nodes in multiple datacenters

Requirements:

• 10+ years of Infrastructure Engineering experience
• 5+ years managing Site Reliability, NOC, or mixed engineering teams and/or Managers in globally distributed environments
• Past Experience in Incident Management and strong understanding of ITIL service operations and SCRUM methodologies
• Experience growing high performing, globally distributed engineering teams
• Passionate about employee development with experience successfully coaching and managing managers and individuals to achieve goals
• Strong communication, organizational, analytical and problem-solving skills and attention to detail
• Experience in a large-scale Linux data center environment with knowledge in administration, troubleshooting
• Process improvement and change management
• CI/CD mindset
• Has a passion for: Teamwork and collaboration, Adaptability, Communication, Problem Solving, Customer Focus, Results, and Innovation.
• Entrepreneurial-spirited, Results-driven, communicator, aloha spirit

Dev ops Team Leader

Responsibilities:

• Leading the Dev Ops team members
• Deployment & Releasing a versions and hotfix to production
• Supporting and Servicing the production environment
• Create, implement and maintain a complete CI/CD automatic deployment process using dedicated tools
• Perform planned version uploads and hotfixes to RC, UAT and PR environments
• Deal with release package design, build, configuration and testing to predefined acceptance criteria
• Lead and co-ordinate the Go-Live activities including the execution of the deployment.
• Establish deployment procedures and protocols
• Work in irregular hours (on call)
• Experience in leading Dev Ops engineers in the production deployment challenges

Requirements: 

• 4+ years’ experience as a DevOps Engineer.
• Vast experience with web, web-related technologies and Client/Server applications
• Experience in establishing, implementing and maintaining a deployment process
• Experience with .NET applications configuration – An Advantage
• Proven knowledge in Jenkins and Terraform deployment tools
• Bachelor’s degree in Computer Science / Software Engineering (or similar) – An advantage
• Experience with MS-Build – An advantage
• Development capabilities – An advantage
•  Strong troubleshooting and problem-solving skills
• Advanced knowledge of software development lifecycle
• Excellent verbal and written communication skills in English
• Ability to work under stress and extensive working hours (on call duty)

DevOps Engineer

Responsibilities:

• Create, implement and maintain automatic deployment process using dedicated tools
• Perform planned version uploads and hotfixes to UAT and PR environments
• Deal with release package design, build, configuration and testing to predefined acceptance criteria
• Lead and co-ordinate the Go-Live activities including the execution of the deployment
• Establish deployment procedures and protocols
• Work in irregular hours (on call)

Requirements: 

• 1-3 years’ experience as a DevOps Engineer.
• Vast experience with web and web-related technologies and Client/Server applications
• Experience in establishing, implementing and maintaining a deployment process
• Experience with .NET applications configuration – An Advantage
• Proven knowledge in Jenkins and Terraform deployment tools
• Bachelor’s degree in Computer Science / Software Engineering (or similar) – An advantage
• Experience with MS-Build – An advantage
• Development capabilities – An advantage
• Strong troubleshooting and problem-solving skills
• Advanced knowledge of software development lifecycle
• Excellent verbal and written communication skills in English
• Ability to work under stress and extensive working hours (on call duty)

DBA Production Team Leader

Responsibilities:

• Provide support for multiple environments – development, test and production
• Performs database installations, configurations, updates, backups, monitoring and performance tuning.
• Take active part in planning, design, implementation and architecture of all DB related projects.
• Create documentation, guidelines and policies for working procedures.
• Clearly communicates problem and resolution process to customers and/or management.
• Anticipates, mitigates, identifies, responds to, and resolves problems affecting database performance, efficiency, and availability.
• Improve and support processes to ensure zero application downtime on critical issues or during DB deployment of new application releases.
• Demonstrates commitment to outstanding customer service by continuously striving to provide the highest possible customer service; makes recommendations for improving service and efficiencies.
• Provide support for the operation teams 24/7 – on call in off work hours only for critical issues.
• Maintains database security in compliance with APEI policies, GDPR and PCI security standards.

Requirements – Must

• 4 years’ experience in Leadership in the production team
• At least 4 years’ experience as a DBA Developer SQL Server
• Deep and wide understanding of databases’ structure and architecture
• Writing complicated T-SQL, stored procedures and functions
• Well known experience dealing with high availability environments (Always On), clusters, Windows failover cluster, installing and configuring SQL servers, performance tuning, and troubleshooting SQL Server databases.
• Experience with SSRS and SSIS.
• Experience with MySQL.
• Experience with both Azure and On-Premise SQL Server.
• Motivated, team player with ability to learn fast and great analysis skills

Advantage :

• Microsoft Certified Database Administrator (MCDBA), Microsoft Certified
• Technology Specialist (MCTS) or Microsoft Certified IT Professional (MCITP)

DBA Production

Responsibilities:

• Provide support for multiple environments – development, test and production
• Performs database installations, configurations, updates, backups, monitoring and performance tuning.
• Work according to documentation, guidelines and policies of working procedures.
• Clearly communicates problem and resolution process to customers and/or management.
• Anticipates, mitigates, identifies, responds and resolves problems affecting database performance, efficiency, and availability.
• Improve and support processes to ensure zero application downtime on critical issues or during DB deployment of new application releases.
• Demonstrates commitment to outstanding customer service by continuously striving to provide the highest possible customer service; makes recommendations for improving service and efficiencies.
• Provide support for the operation teams 24/7 – on call in off work hours only for critical issues.
• Maintains database security in compliance with APEI policies, GDPR and PCI security standards.

Requirements – Must

• At least 4 years’ experience as a DBA Developer SQL Server
• Deep and wide understanding of databases’ structure and architecture
• Writing complicated T-SQL, stored procedures and functions
• Well known experience dealing with high availability environments (Always On), installing and configuring SQL servers, performance tuning, and troubleshooting SQL Server databases.
• Experience with SSRS and SSIS.
• Experience with MySQL.
• Experience with both Azure and On-Premise SQL Server.
• Motivated, team player with ability to learn fast and great analysis skills

Advantage

• Microsoft Certified Database Administrator (MCDBA), Microsoft Certified
• Technology Specialist (MCTS) or Microsoft Certified IT Professional (MCITP)

Platform Architect-1050

Responsibilities:

• Building high availability scale system architecture
• Leading HO time 2 time POC efforts
• Writing technical designs documents (mainly high-level designs and architecture)
• Involvement throughout the entire development lifecycle
•  Detail design and code reviews (.NET and SQL)

Requirements:

• At least 10 years’ experience in software development
• At least 4 years’ experience as a Solution/Software Architect (at least 75% of time writing high level designs and/or architecture documents)
• Proven experience in translation of functional specification into solution architecture/high level technical design documents for Web/Enterprise applications
• Proven experience and knowledge of web environment (ASP.NET, HTML, JavaScript, AngularJS, AJAX and Web Services) and MS SQL
• Excellent technical background and wide knowledge in .NET framework, SOA, data base modeling, technical development, production environments, industry best practices for design, analysis, development, and implementation
• Understanding of business needs and experience in working with abroad customers
• Experience in mission critical systems with millions of users – an advantage
• Experience in Information Security – an advantage
• BA in Computer Science or related field
• Fluent English (written and spoken)
• Excellent interpersonal and communication skills
• Initiator, independent, charismatic, well organized, ability to learn quickly
• Knowledge in Microservice architecture
• Experience working on a Cloud Platform: AWS or Azure.

Platform Director (Tech Lead)

Responsibilities:

• Manage a development group of 4 feature teams and facilitate all aspects of the DLC
• Responsible for End-to-end delivery to production –from design to deploy including full ownership on the quality of the deliveries.
• Full ownership on production 24/7.
• Design, architect and review code – .net, SQL and JavaScript
• Lead Scrum development methodologies
• Work closely with Product lead to define the best solution to deliver the roadmap.
• Manage development in a highly dynamic environment with rapidly changing priorities.
• Be part of the R&D management team, designing and leading the company’s technological roadmap.

Requirements:

• At least 5+ years of proven experience as R&D Manager at online software company with experience in managing 40+ employees.
• Vast experience in managing development of large-scale applicative web products including integrations to other providers
• Proven leadership skills with an entrepreneurial spirit
• Strong understanding of .NET, SQL and angular technologies
• Experience in Agile methodologies such as Scrum and Kanban.
• Expertise in cloud-based environments – ideally Azure.
• Excellent ability to solve problems and think outside the box
• Computer Science degree – a must.
• Willing to be relocated to Kiev – a must
• Russian speaker – big advantage
• Fluent English, excellent communication skills
• Creative, Initiative, and a great person to work with!

Junior QA Engineer - 1055

Requirements: 

•  Bachelor’s Degree in Computer Science / Software engineering/ Applied Mathematics or any exact Sciences from known university/ college with a 80+ grade average
• Excellent English level
• Experience with web technologies- an advantage
•   Experience in software testing and writing test documents (STD)- an advantage
•  Excellent learning abilities, responsible, initiator, details oriented, hard-worker, team-player and great communication skills

Open Application

We are looking for bright,  conscientious and energetic characters to join our awesome team here at Aspire Global!

If you are a highly motivated individual who is driven by enthusiasm and motivation and wish to join us on our mission to smash the gaming industry, then this may be the chance for you!

What are your skills?

• Determined and trustworthy
• Attentive and dynamic
• You possess a super positive attitude
• Expert coffee maker (tea making is also considered an asset) J

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues- we are 1 big happy family from top to bottom!
• Breakfast, along with fruit & biscuits daily
• Friday Beers (bi-monthly)
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• An opportunity to grow professionally within one of the biggest iGaming companies in the world

HR Manager

Responsibilities:

• Employee training and development: Supporting professional and individual development plans and long-term Human Resource planning
• Provide coaching to Team leaders and mid management – offering feedback and advice on employee and organizational issues
• Create Interpersonal communication/relationship with employees (acclimation interviews, departure interviews, periodical interviews, surveys and group conversations)
• Recruiting and staffing – End to End recruitment process for wide range of positions – also develop new recruiting channels
• Employee lifecycle- Onboarding to offboarding, labor relations, employee orientation
• Retention programs and policies
• Welfare yearly plan, compensation and benefits
• Writing and executing the yearly HR budget
• Ongoing & close work relation with the company’s Global HR teams

Requirements:

• Bachelor’s Degree in Human Resources, Business, or a related field is required
• At least 4 years’ experience in Human Resources Management (including recruitment, compensations, labor relations, training, welfare and other areas of professional human resources management)
• Experience from an international hi tech/mobile/internet company- a must!
• Mother tongue level English
• Ability to analyze situations, identify problems, recommend solutions, and evaluate outcome
• Ability and knowledge to establish and implement HR policies and procedures
• Ability to work in an environment of constant change and stress
• Excellent communication and interpersonal skills
• Professionalism, assertiveness, independence, dynamism, initiative

Senior Fraud Analyst

Responsibilities:

• Monitor transactions and activity across all channels to assess the risk of fraud and bonus abuse and act when fraud is discovered to prevent further losses
• Undertake in-depth transactional and behavioural reviews to form a full customer risk assessment
• Apply procedures to identify suspect behaviour and continually improve these procedures to reduce the risk of fraud
• Provide feedback on potential processes and procedure improvements
• Communicate and work with other departments to ensure that customer activity, while monitored adequately for fraud, is not adversely affected
• Utilize 3rd party services to improve fraud detection rates
• Reply to bank requests for information to maximize the number of chargebacks which can be successfully reversed
• Report on fraud statistics and share fraud trends to improve team knowledge and detection rates
• Complete team and individual project work to improve processes and product effectiveness
• Work closely with internal stakeholders such as Responsible Gaming, Customer Support, & Payments to ensure that while fraud risks are managed effectively, there is minimal friction to our customers

Requirements:

• SQL knowledge– a must
• At least 1-2 years’ experience as monitoring analyst (monitoring of customers behavior, monitoring of failures etc.)
• At least one year’s experience in a fraud-based role (iGaming experience would be considered an advantage)
• Proficient in the use of MS Office software
• English at mother tongue level– written and spoken – a must
• Good understanding of key legislation, regulatory bodies and best practice deployed within the fraud specialism
• Team player with a positive attitude
• Highly developed communication skills and an ability to build and maintain working relationships with the wider business
• High level of attention to detail, confidentiality and integrity
• The ability to process and interpret vast amounts of financial data to aid decision making.
• Independent mind-set and capable of managing and prioritizing own workload in a highly pressured environment
• Excellent analytical skills and attention to details
• An investigative mind and powerful problem-solving skills with proven track record

Responsible Gaming & AML Compliance Operator

Main Responsibilities

• Reviewing and handling of players flagged as PEP (politically exposed persons)
• Reviewing and handling of players that have been marked with sanctions
• Analyze, investigate and handle players that are flagged under anti-money laundering behaviour
• Analyze, investigate and handle players from a responsible gaming perspective
• Full risk assessment of fraudulent players including external companies and sources

What are your skills?

• Experience and a passion in dealing with customers
• Previous experience in RG & AML – added asset
• Awesome verbal and written command of the English language
• A super positive attitude

What will Aspire Global give to you?

• Cool offices based in the most popular location on the island – central Sliema
• Amazing colleagues – we are 1 big happy family from top to bottom!
• Monday to Friday breakfast
• Fruit & biscuits daily
• Friday Beers (bi-monthly)
• 3 weeks in-depth initial training so you can hit the ground running with confidence
• Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
• Develop your sporting abilities by joining our company football team
• Weekly classes offered at one of the best fitness clubs on the island
• Private health insurance
• Free eye testing
• Anniversary rewards
• An opportunity to grow professionally within one of the biggest iGaming companies in the world